KaiNexus is a platform designed to support continuous improvement—but tools alone never create culture. This archive brings together blog posts, reflections, and webinar conversations exploring how KaiNexus is used to reinforce leadership behaviors, psychological safety, daily improvement, and learning across healthcare, manufacturing, and knowledge work.
I share these reflections both as a practitioner and as a Senior Advisor to KaiNexus, focusing on what helps organizations build better systems—not solely on software features.
Presented by Mark Graban and Dr. Greg Jacobson on February 16, 2016 In this webinar, you will learn: Reasons why people don’t “buy in” to change How leaders can better understand the causes of that apparent resistance to change Strategies…
In addition to my blogging here, I write occasionally for our blog over at KaiNexus.com, where we have multiple contributors. I also do monthly webinars and the next one is on February 16, where Dr. Greg Jacobson and will talk about gaining…
My blog turned 11 years old last month. Thanks to everyone for reading! I looked back, as a Throwback Thursday, and found a number of really good posts that were published on this date...
Burris has a new article on the Harvard Business Review website: “Employee Suggestion Schemes Don’t Have to Be Exercises in Futility” In my own work and travels, it’s hard to find anybody who has good things to say about suggestion boxes...
At KaiNexus, we love our customers and we’re constantly impressed by what they’re saying and, more importantly,what they’re doing and accomplishing. We recently published a video on our YouTube Channel with Matthew Cannistraro from Harrington Air Systems. He has a lot to…
On Tuesday, I hosted, via KaiNexus, a webinar with Jon Miller on the important topic of “Practical Problem Solving,” a structured 8-step method for solving problems. I wrote a blog post about this for the KaiNexus blog, previewing the webinar…
Yesterday, I had a post published over on the KaiNexus blog: Webinar Highlights: See How These Two Elements Spread Improvement I shared some highlights from an outstanding webinar that was presented by two improvement leaders from Mary Greeley Medical Center,…
Free webinar tomorrow... One of our customers that has made great strides with daily continuous improvement throughout their hospital in the past year is Mary Greeley Medical Center (MGMC) in Ames, Iowa...
This page contains the different "Ask Us Anything!" sessions we’ve done and are continuing to do....
Here's a "Throwback Thursday" post from this date back in 2008. The post is titled, "Why Do Hospitals Have to Rely on Vigilant Patients and Families?" I think it's still an important and relevant post, here in 2015. Why do we ask patients and families to be vigilant and inspect the work being done...
In the KaiNexus webinar that I did with Dr. Greg Jacobson earlier this week (“Making Time for Continuous Improvement” – view the recording), I shared a graph that shows what could or should be time for continuous improvement in a workplace. The red…
It’s been a little while, but here’s a new video about Kaizen and continuous improvement from our friends at Franciscan St. Francis Health in Indianapolis. See all of the videos in the link here or via my YouTube playlist. In this…
