KaiNexus is a platform designed to support continuous improvement—but tools alone never create culture. This archive brings together blog posts, reflections, and webinar conversations exploring how KaiNexus is used to reinforce leadership behaviors, psychological safety, daily improvement, and learning across healthcare, manufacturing, and knowledge work.
I share these reflections both as a practitioner and as a Senior Advisor to KaiNexus, focusing on what helps organizations build better systems—not solely on software features.
I’m proud of the work that the team at KaiNexus has done in the four years that I’ve been involved with the company in some way. We’re gaining momentum and adding new customers in different industries, bringing us to about…
I’m back from two weeks of vacation and I’m going to ease back into social media and the blog, which includes a free webinar tomorrow (see below). I hope you had a great two weeks. During my vacation, I had…
The title here doesn’t refer to LinkedIn’s technology, their website, solving or causing problems. I’m referring to a post I wrote there the other day that has a Lean and Toyota angle to it. Click on the image to read…
I hope y’all had a nice Memorial Day weekend here in the U.S. It’s a global audience for the blog, but I had the take the day off from Lean (other than this post for the holiday). I spent a…
Hi – I’d let to let you know about or remind you about a few upcoming events that I’ll be a part of. I hope you can join me for one or more of them. One of them is a…
I recently wrote a blog post for KaiNexus titled “How Kaizen Software Helps Me Be A Better Coach.” I’ve done a lot of Kaizen coaching with organizations and one challenge is me keeping up with their progress as a remote…
My guest for episode #218 is Karen Kiel-Rosser, Vice President/Quality Improvement Officer at Mary Greeley Medical Center in Iowa. You might remember Karen from a recent post where she told a great story about putting patient safety first. We’re talking today…
Mark’s note: Today’s post is by an old friend of mine and this blog, Jamie Flinchbaugh. This post is a preview of the free webinar that Jamie will be doing next Tuesday, hosted by me and KaiNexus. We hope you…
In yesterday’s blog post (“Safety is always our top priority” – From lip service to daily practice?“), I challenged hospital leaders to back up the “happy talk” with real action and stories about putting safety first. It’s easier said than…
Mark’s note: Today’s post is written by Michael Lombard — you can find him on Twitter or read his blog “Hospital Kaizen” here. This post introduces some topics that he’ll explore in a free webinar I’ll be hosting for KaiNexus on…
I’ve been reading a preview copy of the upcoming book (due out in April) by Dr. Bob Wachter, The Digital Doctor. It’s fantastic and provides a real-world, even-handed take on healthcare IT, including EMR/EHR systems. What’s the promise, what works,…
Our team has been doing some cool stuff over on our KaiNexus website and I wanted to batch up the sharing of some of that content here. Should You Engage Your Employees In Continuous Improvement? [Quiz] I really loved this…
