KaiNexus is a platform designed to support continuous improvement—but tools alone never create culture. This archive brings together blog posts, reflections, and webinar conversations exploring how KaiNexus is used to reinforce leadership behaviors, psychological safety, daily improvement, and learning across healthcare, manufacturing, and knowledge work.
I share these reflections both as a practitioner and as a Senior Advisor to KaiNexus, focusing on what helps organizations build better systems—not solely on software features.
Here are a few articles (and a podcast) that I either wrote and had published recently or was interviewed for. Lean Management Journal – Lean and Technology I recently got introduced to the relatively new publication, the Lean Management Journal…
In my last post about KaiNexus in February, I gave an update about our funding, new CEO, and other changes. We now have a newly re-designed website. We hope you’ll check it out and give us feedback, by posting a…
Thanks to Dodge Communications for interviewing me for their blog: “Improving healthcare–there’s no instant pudding.” I was, of course, citing the late great Dr. W. Edwards Deming and his “There is no instant pudding” admonition. Hospitals and health systems are…
Every once in a while, I have too many browser windows open and it slows my computer down. That’s when I dump a bunch of links in a post that clears out the Lean Blog backlog. Dan Markovitz had a…
It has been right about three years since I was introduced to Dr. Greg Jacobson via a reader of this blog. It was great to meet a physician who had read, loved, and practiced the ideas from Masaaki Imai’s book Kaizen.…
My guest for episode #193 is Mark Jaben, MD, talking about our brains, Lean, and change. Mark has been a guest blogger for me before and it’s great to talk to him today about his research and experiences. In our conversation,…
Here are a few upcoming free webinars that I am participating in… I hope you are interested and can attend: Mark Graban & Joe Swartz – Healthcare Kaizen Join Shingo Research Award recipients, lean experts and authors of Healthcare Kaizen,…
Mark’s Note: Today’s post is by a colleague from The Netherlands, Erwin Haas. Erwin is a leader in a Dutch consulting firm, NextChange, a formal partner of KaiNexus. I am the chief improvement officer at KaiNexus. By Erwin Haas A…
In the past few years, I’ve heard of the “Work-Out” process that has origins at GE. This consultant’s website gives a good overview and it squares up with what I’ve been reading in the book The GE Work-Out : How…
One feature of the website for our Healthcare Kaizen books has been the ability for people to share an example of a Kaizen improvement or a photo of their Kaizen management methods. People have shared pictures of idea boards and…
I’m going to be participating in two webinars this week (including one that is also a live presentation in Austin). Tuesday August 13: HIMSS Meeting in Austin (and Webinar) Dr. Greg Jacobson (from KaiNexus) and I will be giving a…
While I love interviewing others for my Podcast series, sometimes the tables and the microphones get turned and I get interviewed. Here are a few recent interviews where I was yapping about Lean healthcare, Kaizen, and KaiNexus. Money for Lunch…
