Tag: KaiNexus

KaiNexus Education Video #5 – Moving Beyond Suggestion Boxes

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Here is the fifth in our series of short, simple Kaizen education videos  from KaiNexus, a software startup where I am on the management team....

A Nice Kaizen Example from the PACU

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"Kaizen" is a Japanese word that means "change for the better" in the context of ongoing "continuous improvement." The so-called "kaizen event," a weeklong...

Suggestion Boxes are Disliked & Ineffective Around the World

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I love employee ideas and continuous improvement, but I really dislike suggestion boxes. As I've said, they are well intended, but the whole suggestion...

Interview About ‘The Sergeant Thomas Joseph Sullivan Center’ – Daniel Sullivan...

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Listen: Episode #134 is a different topic than usual. Instead of strictly talking Lean, today's discussion is about broader issues of healthcare quality and the...

Will Suggestion Boxes be a Trend in 2012? What Method(s) do...

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I saw this article the other day on BusinessInsider.com: "10 Predictions For How The Workplace Will Change In 2012." Two of the predictions caught my...

KaiNexus Education Video #4 – Working Toward “Yes” in Kaizen

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Here is the fourth short, simple Kaizen education video from KaiNexus, a software startup where I am the Chief Improvement Officer.

New KaiNexus “Explainer Video” & Company Update

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Regular readers know that I have been working for a software startup, KaiNexus, as we announced in June, in addition to my writing, consulting...

KaiNexus Education Video #3 – Eliminating Waste & NVA

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Here is the third short, simple Kaizen education video from  KaiNexus.  We are embedding these videos into our web-based software, to provide short tips and hints...

KaiNexus Education Video #2 – Focus on Processes, not People

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Charity Auction Update - the total raised in the round 1 auctions = $951.37 (plus $40 in Amazon affiliate fees from people buying items...

Yes, We Need Staff Ideas – But, How to Manage Those...

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It's always great to see stories in the major media outlets about engaging front-line staff in improvement ideas. Recently, we had a piece in...

Why Does this Hospital CEO Have to Go Undercover? Or Does...

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Update: I edited the post title to add "Or Does He?" See the CEO's comment below, suggesting that the TV report gave the wrong...

KaiNexus Education Video #1 – Getting Started with Kaizen

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We've created and released our first in our series of short, simple Kaizen education videos from KaiNexus, a startup where I am the Chief Improvement Officer. We...