Here is the sixth in our series of short, simple Kaizen education videos from KaiNexus, a software startup where I am on the management team. We are embedding these videos into our web-based (and iOS) software, to provide short tips and hints for our users. We're also making the videos available on our YouTube Channel and our education videos playlist. Subscribe to our channel to be notified of each new one that's released.
This video talks about how kaizen should be a continuous process, not just a series of events or projects.
Video updated September, 2014 – View on YouTube.
Approximate transcript of the video:
Video #6: Continually improve (not just a one-time project)
Hi I'm Greg Jacobson, from KaiNexus.
All healthcare organizations are working on improvement efforts– many in the form of projects or improvement events.
You have probably already heard me talk about kaizen and how it generally means change for the better – usually in the context of ongoing continuous improvement. Some people associate the word kaizen only with weeklong projects. But, if you do a couple events a year, how can these events be considered “continuous?”
It's true that some opportunities for improvement do require the structure of a formal event – which includes planning, forming a cross-functional team, and gathering lots of data and KaiNexus has great tools to manage these relatively complex efforts.
But other opportunities for improvement aren't big enough or complex enough to require a weeklong event or even a two-day event.
What's great about KaiNexus it that it's built to also help with everyday continuous improvement and that's where you – the everyday KaiNexus user comes into play- finding and addressing lots of small opportunities for improvement.
A small improvement might include replacing an automated paper towel dispenser in the NICU with a quieter manual dispenser that doesn't wake the tiny patients. Or, it might involve hanging a small hook in the bathroom so patients can hang an IV bag. Small Kaizens can include physical changes to our workspace, process changes, or small changes to our information systems.
Leading healthcare organizations want every staff member and every physician to be a problem solver every day, focusing on things that we can each improve locally within our team and with our leaders. KaiNexus helps you communicate and coordinate these efforts, keeping everyone on the same page.
Login to kainexus to see what your organization is working on. If you have an Opportunity for Improvement, enter it. It will only take you a minute and it will help get the improvement process going…