Stuff I’m Reading: The Good, The Bad, and the Ugly in Healthcare
The list of stuff I've read and wanted to blog about has grown… that inventory becomes a post like this. Here are links to some varied articles I've read recently that might be of interest on a number of Lean related topics, a grab bag of topics related to healthcare design, leadership, quality, and IT.
Bellingham author: ‘Lean' design for hospitals can save space, money and lives: Article about my friend Naida and her book Lean-Led Hospital Design: Creating the Efficient Hospital of the Future.
U.S. Ties Hospital Payments to Making Patients Happy (WSJ): I'd rather see more focus on “not harming me” instead of “making me happy” with superficial things like mini water fountains in my patient room.
Hospital CEO support crucial to quality, safety efforts (Hospital Impact): CEOs play an important role, but “There is an old adage in change management called the “20 foot rule.” If you truly want to know how to make a change to improve quality, engage the people who are within 20 feet of a task or process.”
Lean no benefit to health care (Star Phoenix, Saskatchewan): “The Health Ministry plans to spend $38 million on consultants over the next four years to certify an additional 350 managers across Saskatchewan in lean management.” I'm not sure certifying anybody is really the goal here – it's about improving patient care and providing better value.
Breaking News: Health Information Technology Sucks and it Costs too Much (The Health Care Blog): “A common statement one hears in healthIT conversations is that doctors hate technology or are afraid of it. Hogwash. They only hate bad technology.”