KaiNexus is a platform designed to support continuous improvement—but tools alone never create culture. This archive brings together blog posts, reflections, and webinar conversations exploring how KaiNexus is used to reinforce leadership behaviors, psychological safety, daily improvement, and learning across healthcare, manufacturing, and knowledge work.
I share these reflections both as a practitioner and as a Senior Advisor to KaiNexus, focusing on what helps organizations build better systems—not solely on software features.
Our theme this month on the KaiNexus blog is executive leadership. We are concluding that series with a new webinar that will be hosted by me and our CEO, Allan Wilson. Learn more and register: How Continuous Improvement Helps The C-Suite…
As I wrote about in Healthcare Kaizen, one of my favorite Lean transformation stories is the realization of an experienced medical technologist, John, that Lean leadership was about being “a coach, not a cop.” He had repeatedly said “no” to…
Here is a recording of our most recent KaiNexus webinar: Getting Started with Continuous Improvement: Lessons and Reflections Dr. Greg Jacobson and I reflect on our first year being involved in continuous improvement. Greg’s was at Vanderbilt University Medical Center.…
New KaiNexus Webinar – 8/21 Dr. Greg Jacobson and I are doing another new webinar in a few weeks: “Getting Started with Continuous Improvement: Lessons and Reflections“ Click to view the recording! Greg and I will share some of our…
In case you missed it, see Saturday’s post: “Why Toyota is Eliminating the Andon Cord from its Factories.” As I occasionally do, today’s post is one where I’m going to close out some open browser tabs and post links to…
I made this short three-minute video for KaiNexus where I try to succinctly answer the question, “What is Kaizen?” Click the thumbnail below to view the video and/or to read the transcript: Please leave a comment on the KaiNexus website,…
At KaiNexus, Dr. Greg Jacobson and I have been doing new webinars each month (see the library here). Our most recent one was hosted by our friends and partners at Gemba Academy, so thanks to them for that and all…
Yesterday’s post was about some of our work at KaiNexus and today’s post is hosted over on the KaiNexus Blog: Challenges to Innovation and Improvement In the post, I share some of the survey reflections that were shared with us…
For the past few years, Dr. Greg Jacobson and I have worked closely together to create and deliver our continuous improvement webinars. We try to share content that is useful to customers and others who are interested in improvement and…
One of the key aspects of the Kaizen process is that we SHARE completed improvements with others. That’s a key principle that Joe Swartz and I wrote about in Healthcare Kaizen, and it’s a key aspect of the KaiNexus software platform.…
As I sometimes do, I’m going to close out a bunch of browser tabs and share some articles that caught my eye recently but don’t merit full blog posts of their own. I’m cleaning out the LeanBlog backlog and trying…
This episode shares how Mary Greeley Medical Center used a focused, time-bound Lean “WorkOut” to improve patient care while achieving validated cost savings of about $800,000. The conversation highlights how structured improvement, supported by KaiNexus, helped spark a culture of…
