Some of My Recent KaiNexus Blog Posts: Toyota vs. Google, Kaizen, & Visual Management


In addition to my blogging here, I write occasionally for our blog over at, where we have multiple contributors.

I also do monthly webinars and the next one is on February 16, where Dr. Greg Jacobson and will talk about gaining “buy in” for improvement. It's free… I hope you'll join us (to watch live or to view the recording). Click here to register.

Here are some of my recent posts, click on the headlines to check them out:

Engaging Staff in Improvement is Actually the Toyota Way, Too

Screen Shot 2016-02-03 at 7.53.04 AMHere, I blogged about an article I read in Modern Healthcare that said, basically, Toyota isn't innovative and maybe therefore healthcare should look to Google as a management system and model of staff engagement and continuous improvement.

WHAT? Toyota doesn't engage staff in continuous improvement? That's, frankly, ignorant and it's a great example of L.A.M.E. — Lean As Misguidedly Explained.

Hear Mark read that post (and subscribe to the podcast):


Why Does the Base of the Improvement Pyramid Get Ignored So Often?

Screen_Shot_2016-01-05_at_10.37.46_AMResearch shows that 80% of the improvement potential of an organization is driven by staff ideas, small ideas, what you might call “Daily Kaizen.” ThedaCare says their goal is to have 80% of improvement come from daily continuous improvement, with the rest coming from Rapid Improvement Events and other bigger projects.

So, why do so many organizations still ignore or shortchange “just do its” or “quick and easy kaizen” style improvements? Joe Swartz and I wrote Healthcare Kaizen because were trying to open people's eyes to this (and we still are). By the way, come see what a culture of continuous improvement looks like by visiting Joe's health system in April via our workshop.

What is Visual Management? It's Not Just Visual… It's Management, Too

It's a theme I've blogged about here also, but I wrote a piece for KaiNexus about how “visual management” isn't just about posting metrics on the wall. It's not just making things “visual” but it's also about “managing” those situations and your process.

Thanks for checking out the posts.

Don't forget, you can sign up for our upcoming webinar by clicking the link below:


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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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