Tag: Quality

In this special bonus episode, Mark Graban and C.J. Kaufman preview the ASQ Cincinnati-Dayton 2025 conference and explore why quality, leadership, and psychological safety...

I heard from two different people this past week--each working in very different hospitals. One message began with: "The hospital removed the wrong leg from a...

When the System Encourages a Smile (Even if You Didn't Choose It) I recently dropped off a pre-labeled return package at my local USPS branch. To...

Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

Scroll down for how to subscribe, transcript, and more My guest for Episode #520 of the Lean Blog Interviews Podcast is Bill Remy, CEO of...

Scroll down for how to subscribe, transcript, and more My guest for Episode #519 of the Lean Blog Interviews Podcast is Jarvis Gray, the Managing...

I'm happy to announce a live-streamed recording of my Lean podcast with my guest Jarvis Gray. You can join us Live on Linkedin on Wednesday,...

Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

Listen: In Episode 47 of the Lean Whiskey podcast, Jamie Flinchbaugh and Mark Graban attempt another experiment with our format, covering a range of quick-hit...

Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

Karen Martin and Mark Graban discuss mistake proofing in lean management, why "zero harm" is a meaningful aspiration, and how building quality at the...