Tag: Coaching

Healthcare - Creating Value for Patient Creating value for patients isn't a "project".  Lean thinking isn't a program you "implement" in a hospital over a...

Healthcare - Creating Value for Patient The legendary quality leader W. Edwards Deming is widely known for his thoughts on statistics and systems.  However, Deming...

Some colleagues recently sent me a Harvard Business Review article that has a fairly accusatory title, although many readers might think it applies to other managers: Most Managers Don't Know How to Coach People. But They Can Learn. It's a common dynamic for people to overstate their own abilities. When it comes to "coaching" in the workplace:

Healthcare - Creating Value for Patient Canadian healthcare is where "pilot projects come to die".  There is a lack of a culture of innovation in Canadian...

Healthcare - Creating Value for Patient Canadian healthcare is still mired in a system of outdated technology (including reliance on faxing and pagers) in a...

Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get these directly from...

Back on the podcast for the fifth time is my friend David Meier, a Lean / TPS consultant who is a former Toyota leader at their plant in Georgetown, Kentucky. He's gotten into what's, perhaps, the most Kentucky of industries... distilling bourbon (and more). I'll have two more podcast episodes where David and I talk about bourbon, whiskey, and continuous improvement for almost 90 minutes total there. Those episodes are coming soon. Today is a shorter episode, where we catch up and hear more about what David has been doing since his last podcast appearance in 2010 when we talked about the challenges Toyota was facing then. In this episode, David drops a lot of knowledge and wisdom in a very short time -- thoughts on problem solving and how Lean thinking isn't easy for anybody, even if you're Japanese.

I'm excited to be attending the annual Lean Coaching Summit today through Thursday in Austin. If you're there, please say hi! Today, I've registered to take a class on a topic that I've taken an interest in over the past few years: "Motivational Interviewing," or MI for short. I'm hoping to learn more about coaching people through their stages of "change talk," as related to Lean and organizational change... and that's what today's post is about.

Happy Monday everyone. Regular readers know I took some time away from the blog in advance of the 4th of July holiday. I planned on...

I'm happy to be playing the role of host for a free webinar being held next Tuesday, March 28... presented by Karyn Ross, co-author of the Shingo Award-winning book The Toyota Way to Service Excellence. Her webinar is titled: "How to Coach for Creativity & Service Excellence"

John W. Parks IV, pictured at left, is a Professor of Percussion at Florida State University. He was one of my favorite people during my...

I was happy to see an engineer (Chemical Engineering) and a General Motors leader, Alicia Boler Davis, on the cover of the Northwestern University...