Tag: Coaching

Unlocking the Power of Coaching: Insights from Michael Bungay Stanier –...

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My guest for Episode #243, Michael Bungay Stanier, takes us a bit outside of the Lean realm... but that's good. Our topic today, which...

You Can’t Force Anyone to Change Their Minds or Actions

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As I've worked with hospital and healthcare people over the past ten years, one personal benefit to me has been exposure to new ideas and new influences. I've been exposed to ideas from the social sciences, ideas that have been thought provoking and helpful...

Going Cheap Vs. Leading and Being Lean

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I've worked with a lot of companies whose primary operational strategy boils down to "cut costs". Others on Mark's blog have written about the many unintended consequences of cutting costs as a myopic strategy. But I'd like to share a trend among small manufacturers I've seen...

11 Amazing Lessons My Personal Trainer Taught Me About My Work

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First, here's a look back at my post from 2012 commemorating the memory of Dr. Martin Luther King, Jr. Let's all be respectful, fair, and...

Kaizen Coaching: Don’t Give People Answers, Let Them Learn

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Last week, I taught a pilot session of a new class on Kaizen and continuous improvement that I taught for visitors to the ThedaCare...

The Sensei Café Dilemma: Why Lean Thinking Makes Lunch Annoying

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Last week, I published my first cartoon collaboration with a skilled artist (and medical assistant), Carrie Schurman. You might call that cartoon "Strategy Dog-ployment." None of us...

Proof That Nelson from The Simpsons is Not a Good Kaizen...

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If you know me, you know I'm a huge fan of The Simpsons. The show has been on TV for 25 of my 40...

Kaizen Coaching – The First Rule: Keep Ideas with the Creator

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Mark's Note: Today's guest post is by Joe Swartz, my co-author for the books  Healthcare Kaizen  and  The Executive Guide to Healthcare Kaizen. Joe...