Tag: Coaching

Mark's Note: I've known Ryan McCormack for many years now, thanks to his previous work in Lean healthcare and his attendance at Lean Healthcare...

Healthcare - Creating Value for Patients Hospitals have been collecting patient complaint data for decades, but leveraging the data for improvement has remained elusive.  Some new...

Healthcare - Creating Value for Patients The benefits of Electronic healthcare records are a polarizing topic with healthcare providers.  Standardization and electronic workflows have their...

Healthcare - Creating Value for Patient A lot can be done to optimize flow in hospitals without investing in additional staff and infrastructure by using an...

Healthcare - Creating Value for Patient CMAJ summarizes how to improve the quality of healthcare in Canada.  Nothing new here, which begs the question - what...

Healthcare - Creating Value for Patient Creating value for patients isn't a "project".  Lean thinking isn't a program you "implement" in a hospital over a...

Healthcare - Creating Value for Patient The legendary quality leader W. Edwards Deming is widely known for his thoughts on statistics and systems.  However, Deming...

Some colleagues recently sent me a Harvard Business Review article that has a fairly accusatory title, although many readers might think it applies to other managers: Most Managers Don't Know How to Coach People. But They Can Learn. It's a common dynamic for people to overstate their own abilities. When it comes to "coaching" in the workplace:

Healthcare - Creating Value for Patient Canadian healthcare is where "pilot projects come to die".  There is a lack of a culture of innovation in Canadian...

Healthcare - Creating Value for Patient Canadian healthcare is still mired in a system of outdated technology (including reliance on faxing and pagers) in a...

Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get these directly from...

Back on the podcast for the fifth time is my friend David Meier, a Lean / TPS consultant who is a former Toyota leader at their plant in Georgetown, Kentucky. He's gotten into what's, perhaps, the most Kentucky of industries... distilling bourbon (and more). I'll have two more podcast episodes where David and I talk about bourbon, whiskey, and continuous improvement for almost 90 minutes total there. Those episodes are coming soon. Today is a shorter episode, where we catch up and hear more about what David has been doing since his last podcast appearance in 2010 when we talked about the challenges Toyota was facing then. In this episode, David drops a lot of knowledge and wisdom in a very short time -- thoughts on problem solving and how Lean thinking isn't easy for anybody, even if you're Japanese.