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Operational Excellence Mixtape: October 2, 2020

Thanks as always to Ryan McCormack for this… Healthcare — Creating Value for Patients Why did Covid overwhelm hospitals?  By trying to “over-optimize” for years.  The Wall Street Journal reports on the years-long drive for efficiency that made our systems vulnerable…

Operational Excellence Mixtape: Sept 18, 2020

Thanks as always to Ryan McCormack for this… Healthcare — Creating Value for Patients Another reminder that focusing on the patient and value-based care is a better approach than volumes.  Sigh – when will we actually start doing this systemically in…

Operational Excellence Mixtape: Sept 4, 2020

Thanks as always to Ryan McCormack for this… Healthcare — Creating Value for Patients The response of healthcare providers during Covid-19 reminds us of their vast creativity and professionalism.  How come this has been largely squandered when driving quality improvement…

Operational Excellence Mixtape: July 17, 2020

Thanks as always to Ryan McCormack for this… Healthcare – Creating Value for Patients Virginia Mason’s 20 year pursuit of measurably better value for patients is paying off during pandemic-related travel restrictions through their innovative mix of telehealth and in-person care.…

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