Some colleagues recently sent me a Harvard Business Review article that has a fairly accusatory title, although many readers might think it applies to other managers:
Most Managers Don't Know How to Coach People. But They Can Learn.
It's a common dynamic for people to overstate their own abilities. When it comes to "coaching" in the workplace:
Healthcare – Creating Value for Patient Canadian healthcare is where “pilot projects come to die”. There is a lack of a culture of innovation in Canadian health, partly due to its fragmented nature and reliance on academic and government echo-chambers to…
Healthcare – Creating Value for Patient Canadian healthcare is still mired in a system of outdated technology (including reliance on faxing and pagers) in a world where consumers expect total transparency and availability of data. Canadian doctors agree that patients should have…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! Subscribe to get these directly from Ryan via email. Healthcare – Creating Value for Patient Not surprisingly, healthcare organizations with poor cultures of rigid…
Back on the podcast for the fifth time is my friend David Meier, a Lean / TPS consultant who is a former Toyota leader at their plant in Georgetown, Kentucky. He's gotten into what's, perhaps, the most Kentucky of industries... distilling bourbon (and more).
I'll have two more podcast episodes where David and I talk about bourbon, whiskey, and continuous improvement for almost 90 minutes total there. Those episodes are coming soon.
Today is a shorter episode, where we catch up and hear more about what David has been doing since his last podcast appearance in 2010 when we talked about the challenges Toyota was facing then. In this episode, David drops a lot of knowledge and wisdom in a very short time -- thoughts on problem solving and how Lean thinking isn't easy for anybody, even if you're Japanese.
DARN-CAT helps coaches recognize different kinds of change talk. These Lean leadership examples show how listening can clarify motivation, readiness, and practical barriers to improvement.
Happy Monday everyone. Regular readers know I took some time away from the blog in advance of the 4th of July holiday. I planned on getting back to my regular daily blogging today, but I had a great time with…
I'm happy to be playing the role of host for a free webinar being held next Tuesday, March 28... presented by Karyn Ross, co-author of the Shingo Award-winning book The Toyota Way to Service Excellence. Her webinar is titled: "How to Coach for Creativity & Service Excellence"
John W. Parks IV, pictured at left, is a Professor of Percussion at Florida State University. He was one of my favorite people during my time as an undergraduate student at Northwestern University. I played drums in the marching band there…
I was happy to see an engineer (Chemical Engineering) and a General Motors leader, Alicia Boler Davis, on the cover of the Northwestern University alumni magazine. See this profile and story: “DRIVING GM“ My wife is an engineer and a…
My guest for Episode #243, Michael Bungay Stanier, takes us a bit outside of the Lean realm… but that’s good. Our topic today, which ties in very nicely to Lean and Kaizen (as you’ll hear in our conversation) is coaching. His…
As I've worked with hospital and healthcare people over the past ten years, one personal benefit to me has been exposure to new ideas and new influences. I've been exposed to ideas from the social sciences, ideas that have been thought provoking and helpful...
