Former Wiremold CEO Art Byrne explains why Lean must be led directly by the CEO and treated as a core business strategy–not a set of tools. Drawing on his experience at GE, Danaher, and The Wiremold Company, Byrne shares how…
Preventable medical mistakes remain one of the most serious challenges in healthcare, yet many hospitals still struggle with learning from medical errors and preventing them from happening again. From emergency departments to pathology labs, the same types of errors continue…
It might only be free (brief registration required) for a limited time, but there’s a great video of Dr. Kaplan (with his slides) talking about Lean and the challenges facing healthcare (content no longer available for free). In his introductory…
Here’s a nice interview with Kathryn Correia, CEO of HealthEast in Minnesota, a former ThedaCare executive: “Lean approach at HealthEast.” From the piece: Correia is a firm believer in “Lean Business,” a management framework popularized in the 1997 book by…
Following up on my notes from Day 1, here are some notes and key points from Day 2 of the Lean Healthcare Transformation Summit. It was great to meet and get reacquainted with so many blog and book readers. It’s…
Today’s post is a link to a great interview with Amir Dan Rubin, the CEO of Stanford Hospital & Clinics. I met Amir a few years ago when he was COO of UCLA Medical Center and they were an early…
Episode #144 is a discussion with Dean Gruner, MD, the president & CEO of ThedaCare, talking about Accountable Care Organizations (ACOs) and how ThedaCare is using this approach, along with Lean methods, to improve the coordination of care for patients.
Here’s a great video of Paul O’Neill, former CEO of Alcoa and former U.S. Treasury Secretary, talking to healthcare leaders about their leadership role in improving quality and patient safety. You can listen to my earlier podcast with him here.…
Here are links to some articles I’ve read recently that might be of interest: Can Hospital CEOs Be Team Players? (H&HN News) Preventing Hospital Blunders (Science 2.0) Rise of the Medical Expertocracy (WSJ) At Weschester Medical Center, executives get raises,…
Every few years, we see news articles about virtual reality robots that will roam hospital hallways – delivering medicines or supplies or allowing remote physicians to examine and communicate with patients in far-off locales who might not otherwise get to…
In this month’s “ASQ Influential Voices” series, ASQ President Paul Borawski asked, “How Do You “Sell” Quality?,” particularly to senior execs and CEOs. Paul asks how we convince senior leaders that quality is essential to long term performance. Through my…
It was a very pleasant surprise that ASQ chose Ari Weizweig, a founder and CEO of Zingerman’s Deli (and other businesses) in Ann Arbor, to be the opening keynote speaker at the recent ASQ Lean & Six Sigma Conference in…
