Tag: CEO
My Thoughts on “10 Ideas That Hospital and Health System CEOs...
I saw this piece by Bob Herman at Becker's Hospital Review and ended up writing a blog post here instead of writing a long...
What I Learned Visiting Lean Hospitals in Japan: Culture, Kaizen &...
In November 2012, I had the opportunity to visit Japan for the first time as part of a Lean healthcare study mission. It was...
How UMass Memorial Is Building a World-Class Kaizen Culture in Healthcare
TL;DR: UMass Memorial Health is working to become a world-class Kaizen organization by engaging all frontline employees in continuous improvement, not just managers or...
Blame: Human Error Occurs Even IF We’re Being Careful
I'm not sure why "error" was put in quotes since this seems like an actual error, not a quote-unquote error:
Staff 'error' blamed for chlorine...
Lean Leaders are Inclusive Leaders, Humble Leaders
This article caught my eye over at Becker's Hospital Review: "The Hospital CEO Dilemma: Abandon Ship or Change Leadership Style," written by Shirley Engelmeier, Founder...
Are Today’s Hospitals Too Much Like “The Old GM?”
As a former GM employee and a GM customer, I'm really fascinated by the reaction of the public, the media, and Congress to the...
Did GM Forget that the Customer Should Come First? And Who...
I wrote an article for LinkedIn yesterday about the recent GM ignition problem controversy and recall. I commented mainly on the video put out...
John Torinus on Solving the Employer Healthcare Crisis with Lean Thinking
Joining me for podcast #192 is John Torinus, author of the excellent book, The Company That Solved Health Care: How Serigraph Dramatically Reduced Skyrocketing...
Fantastic Mixed Media Online Presentation about Lean in Healthcare
I recently stumbled across a very interesting and well-produced mixed-media presentation that starts with the sounds of snow crackling under a pair a boots......
Parallels Between Philadelphia Eagles’ Coach Chip Kelly & A Lean Leader
The Philadelphia Eagles are playing in an NFL playoff matchup tonight against the New Orleans Saints. I'd admired Eagles head coach Chip Kelly and...
Guest Post: Book Chapter on VIBCO and “Captain Karl”
Mark's note: Today's guest post is an excerpt from the book Remarkable by Toby LaVigne. Toby's bio can be found at the bottom of this...
Detroit Elects a Lean Thinking Mayor? Will it Make a Difference?
I grew up just outside of Detroit, so I'm always pulling for the city to turn things around.
The newly-elected mayor, Mike Duggan, is the...
