Here's a great video of Paul O'Neill, former CEO of Alcoa and former U.S. Treasury Secretary, talking to healthcare leaders about their leadership role in improving quality and patient safety. You can listen to my earlier podcast with him here. Please take 30 minutes with your senior leadership team and clinical leaders and discuss… it may seem dry to some, but please stick with it.
“With leadership, anything is possible.” What does O'Neill expect a “real leader” to do? Watch and listen:
Please post a comment and join the discussion. Subscribe to get notified about posts daily or weekly.
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.