Tag: Problem Solving
Management’s Job is to be Proactive
Running a hospital: Our Joint Commission Report
The headline is my modification of a Deming expression, that management's job is prediction. Statistical process control was...
Great Piece on Problem Solving
Elegant Solutions: Mind of the Innovator
Matthew May is the author of the book The Elegant Solution, a friend of this blog, and a blogger...
Let’s Try a "5 Whys" Survey
Following up on the LEI survey that was released and discussed here, I've been talking with a few folks offline about what the "root...
“No fault, just an accident”
Explosions rock downtown Dallas | Latest News | WFAA.com
Working from home with this news on in the background, the massive gas cylinder explosions at...
The Lean Toolbox: Where is the thinking cap?
By Bryan Lund:For the full article, click here for a PDF fileThe Lean toolbox is brimming with attractive tools and if you are like...
Lack of Error Proofing Kills 3 Babies
This is an incredibly sad, and completely preventable, situation. Three babies are dead, and three more injured, because the wrong drug was administered...