Gemba Academy Visits Franciscan St. Francis Health to Learn #Lean & #Kaizen
Our friends at Gemba Academy produce some really nice online Lean education materials. It's a subscription service,…
Browsing Tag
Six Sigma
It might be too late to get “Buy In” by the time you bemoan the lack…
Another question I get thrown at me very often is something along the lines of “How do we get more buy in for…
How Failed Lean Implementations Are Like a Bad Home Theater System
Alternate title: “Lean is an Integrated System. Of Course Just Implementing Pieces Leads to Failure.” Throughout…
“Practicing Lean:” Starting Out with Six Sigma
Today's post is an excerpt from the collaborative ebook project Practicing Lean. I wrote the first two chapters of…
Podcast #229 – John Dyer, Reflections on Deming, Six Sigma, and More
My guest for episode #229 is John Dyer, president of his consulting firm, JD&A, Inc., and a contributor…
Podcast #222 – Erin S. DuPree, M.D., FACOG, Joint Commission Center for…
Joining me for episode #222 of the podcast is Erin S. DuPree, M.D., FACOG, the Chief Medical Officer and…
The One Thing Lean Six Sigma Got Wrong About Lean?
Mark's Note: Today's post is by Erwin van der Koogh, who comes to us from Australia. The thoughts and opinions…
That Moment When You Realize a Potential Client CEO is a Deming Disciple
Many healthcare organizations are non-profits. They provide some "community benefit" in terms of charity care (as…
Run Fast if You Ever Hear This Phrase from a “Lean Six Sigma”…
I sometimes torture myself by watching webinars given about "Lean Sigma." I hear a lot of claptrap about Lean...…
Things That Make Me Worry About My Colonoscopy: Patient Safety
Sorry to get all Katie Couric on you, but I'm going to have a colonoscopy on Friday. I turned 40 last October and…
What Lean is Lacking: Disco Medallions?
When we lament why Lean hasn't been more widely embraced as a new management model in healthcare (or other…
The Truth About Data and PDSA/PDCA from a Toyota Publication
Out there in the Lean and quality improvement communities, you sometimes hear some silly things. Sometimes, I…
Parallels and Learning Between Aircraft Engine MRO and Human Healthcare
My wife is a leader in a business (not GE) that does aircraft engine "MRO" work - maintenance, repair, and…
Lean Sigma = Lean Plus Six Sigma or Six Sigma With Just a Little Lean?
I had a conversation recently with a healthcare quality leader about her excitement about Lean.
She said that…
Podcast #187 – Joe Swartz, Co-Author of the “Healthcare Kaizen”…
Joining me for episode #187 is Joe Swartz, my friend and esteemed co-author for our books Healthcare…
Don’t Let Looking at Data Blind You From Seeing Reality
I recently read an article (a case study) about "Lean Six Sigma" in a publication. It's not online, so I can't link…
Guest Post: Lean and Six Sigma (and My Son) Require Skills-Based Learning
Mark's Note: Today's guest post is by Joe Swartz, my co-author for the book Healthcare Kaizen and the…
My Article on Lean Healthcare, Employee & Patient Safety in QHSE Focus
QHSE Focus, an iPad magazine, asked me to contribute a piece on Lean healthcare.
They published my piece titled,…