Tag: Six Sigma
What Lean Six Sigma Gets Wrong About Lean — And Why...
The One Thing Lean Six Sigma Gets Wrong About Lean?
Mark's Note: Today's post is by Erwin van der Koogh, who is based in Australia....
That Moment When You Realize a Potential Client CEO is a...
Many healthcare organizations are non-profits. They provide some "community benefit" in terms of charity care (as do for-profit healthcare organizations).
Then, there are healthcare organizations...
The Biggest Lean Six Sigma Myth: “Lean Is Just About Speed”
tl;dr: Lean is not just about speed or efficiency. Lean, properly understood, improves flow and quality at the same time--along with safety, cost, and...
Things That Make Me Worry About My Colonoscopy: Patient Safety
Sorry to get all Katie Couric on you, but I'm going to have a colonoscopy on Friday. I turned 40 last October and I...
What Lean is Lacking: Disco Medallions?
When we lament why Lean hasn't been more widely embraced as a new management model in healthcare (or other industries, for that matter), it's...
The Truth About Data and PDSA/PDCA from a Toyota Publication
Out there in the Lean and quality improvement communities, you sometimes hear some silly things. Sometimes, I want to attach the "Lean As...
Parallels and Learning Between Aircraft Engine MRO and Human Healthcare
My wife is a leader in a business (not GE) that does aircraft engine "MRO" work - maintenance, repair, and overhaul. I've been able...
Why “Lean Six Sigma” Usually Delivers More Six Sigma Than Lean
tl;dr: Most "Lean Six Sigma" programs teach a thin layer of Lean tools on top of a heavily Six Sigma-centric curriculum. If you want...
Joe Swartz Discusses Healthcare Kaizen and a Culture of Continuous Improvement...
Joining me for episode #187 is Joe Swartz, my friend and esteemed co-author of our books Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous...
Don’t Let Looking at Data Keep You From Seeing Reality
I recently read an article (a case study) about "Lean Six Sigma" in a publication. It's not online, so I can't link to it,...
Guest Post: Lean and Six Sigma (and My Son) Require Skills-Based...
Mark's Note: Today's guest post is by Joe Swartz, my co-author for the book Healthcare Kaizen and the newly-released book The Executive Guide to...
My Article on Lean Healthcare, Employee & Patient Safety in QHSE...
QHSE Focus, an iPad magazine, asked me to contribute a piece on Lean healthcare.
They published my piece titled, "Employee & Patient Safety: The Only...














