Tag: Six Sigma

The One Thing Lean Six Sigma Got Wrong About Lean?

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Mark's Note: Today's post is by Erwin van der Koogh, who comes to us from Australia. The thoughts and opinions here are his, although...

That Moment When You Realize a Potential Client CEO is a...

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Many healthcare organizations are non-profits. They provide some "community benefit" in terms of charity care (as do for-profit healthcare organizations). Then, there are healthcare organizations...

Run Fast if You Ever Hear This Phrase from a “Lean...

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I sometimes torture myself by watching webinars given about "Lean Sigma." I hear a lot of claptrap about Lean... things that are just demonstrably...

Things That Make Me Worry About My Colonoscopy: Patient Safety

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Sorry to get all Katie Couric on you, but I'm going to have a colonoscopy on Friday. I turned 40 last October and I...

What Lean is Lacking: Disco Medallions?

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When we lament why Lean hasn't been more widely embraced as a new management model in healthcare (or other industries, for that matter), it's...

The Truth About Data and PDSA/PDCA from a Toyota Publication

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Out there in the Lean and quality improvement communities, you sometimes hear some silly things. Sometimes, I want to attach the "Lean As...

Parallels and Learning Between Aircraft Engine MRO and Human Healthcare

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My wife is a leader in a business (not GE) that does aircraft engine "MRO" work - maintenance, repair, and overhaul. I've been able...

Lean Sigma = Lean Plus Six Sigma or Six Sigma With...

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I had a conversation recently with a healthcare quality leader about her excitement about Lean. She said that she wanted to learn more about Lean...

Joe Swartz Discusses Healthcare Kaizen and a Culture of Continuous Improvement...

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Joining me for episode #187 is Joe Swartz, my friend and esteemed co-author of our books Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous...

Don’t Let Looking at Data Blind You From Seeing Reality

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I recently read an article (a case study) about "Lean Six Sigma" in a publication. It's not online, so I can't link to it,...

Guest Post: Lean and Six Sigma (and My Son) Require Skills-Based...

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Mark's Note: Today's guest post is by Joe Swartz, my co-author for the book Healthcare Kaizen and the newly-released book The Executive Guide to...

My Article on Lean Healthcare, Employee & Patient Safety in QHSE...

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QHSE Focus, an iPad magazine, asked me to contribute a piece on Lean healthcare. They published my piece titled, "Employee & Patient Safety: The Only...