Tag: Kaizen

Kaizen: Daily Improvement, Learning, and Leadership in Practice

Kaizen is often misunderstood as small ideas or isolated improvement events. In practice, Kaizen is a daily, people-centered approach to learning and improving work—supported by leadership, good systems, and psychological safety. This archive brings together blog posts, podcasts, and real-world examples of Kaizen in action, across healthcare and other industries, with a consistent focus on leadership behaviors, respect for people, and learning from problems rather than hiding them.

More Than Grammar in This WSJ Grammar Quiz

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Last week, my dad pointed out this grammar quiz on the Wall Street Journal website (as part of the article "This Embarrasses You and...

Analyzing the Kaizen Improvements in Our Book “Healthcare Kaizen”

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I went through our new book  Healthcare Kaizen to categorize the different improvement examples in the book... We have, by my count, 124 examples from...

KaiNexus Updates – White Paper and Customer Videos

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I've been busy over the past year working with the startup KaiNexus. Our technology is now being used (or in the process of going...

Healthcare Kaizen: You Mean Everyone Isn’t Doing This?

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I've done a number of radio interviews recently to talk about our soon-to-be-released book Healthcare Kaizen. I haven't posted them all here, but check...

Notes from Meeting Masaaki Imai and Hearing Him Talk about Kaizen...

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What a great time on Thursday with Masaaki Imai! We were hosted by a non-profit organization, SightLife, that has used Lean to improve the...

Excited to Meet Masaaki Imai Today in Seattle

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Today is an exciting day for me, as I'll get to meet a famed Kaizen guru  - Masaaki Imai. We are in Seattle for...

Lean Healthcare Transformation Summit 2012, Day 2

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Following up on my notes from Day 1, here are some notes and key points from Day 2 of the Lean Healthcare Transformation Summit....

Lean Healthcare Transformation Summit 2012, Day 1

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Here are some notes and key points from Day 1 of the Lean Healthcare Transformation Summit. There are over 500 people here from North...

Virginia Mason’s Improvement Cited in NYT Editorial; Their New Blog

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Virginia Mason Medical Center, a world-renowned leader in the application of Lean principles in healthcare, has a new blog: Virginia Mason Blog. They name...

“Healthcare Kaizen” Book Release Date Now June 27

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After the date had been previously pushed back to July 27, due to some delays on the publisher's side, I''m happy to announce that...

My Flight Attendants Coffee Kaizen: A Lean Journey in the Skies

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As a very frequent flyer on American Airlines, I've learned not to expect much from the company and its employees in terms of customer...

Kaizen (Continuous Improvement): The Key To Lean Healthcare?

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Ken Congdon at Healthcare Technology Online  recently interviewed me for this story that's now online:  Kaizen: The Key To Lean Healthcare?. Mark Graban, lean expert...
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