Join Me at the Northeast Shingo Prize Conference, Sept 25-26

I hope you'll join me and a lot of Lean friends at the 2012 Northeast Shingo Prize Conference, to be held in Worcester, MA September 25 and 26.

I'm honored to be part of a great program (PDF), with keynote speakers including Jim Womack, Steve Spear, Bob Miller (all previous guests on my Podcast).

On the 25th, I will be speaking about  Healthcare Kaizen  and continuous improvement in other setttings for the crowd, which will include folks from many industries. Also doing plenary sessions are previous podcast guests Naida Grunden and Gwendolyn Galsworth along with my friends Mike Orzen (Lean in IT) and Dr. Eric Dickson.

Mark Graban speaking at a conference

Bring this conversation to your organization

I speak to leaders in healthcare, manufacturing, and technology about why people stay quiet, out of fear or futility, and how leaders can make speaking up feel safe and worthwhile. That is the focus of my keynote, The Silence Tax. I also speak on Lean healthcare, learning from mistakes, and responding to metrics without overreacting.

See the keynoteAll speaking topics

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Mark Graban
Mark Graban

Mark Graban helps leaders build workplaces where people speak up and improvement sticks, through Lean management, psychological safety, and better use of metrics. He is a keynote speaker, advisor, and host of the Lean Blog Interviews and My Favorite Mistake podcasts.

He is the author of The Mistakes That Make Us, Measures of Success, Lean Hospitals, and Healthcare Kaizen, and a three-time recipient of the Shingo Publication Award. His next book is The Silence Tax.

Mark is also a Senior Advisor to KaiNexus. Get his free ebooks.

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