“Quality Digest Live” Video Archive & Follow Up Post on Standardized Work

Thanks to the guys at Quality Digest… I was on their weekly video show “Quality Digest Live” last week, talking about “Healthcare Kaizen.” You can view the archived video here (click on the July 6 episode if that doesn't play automatically).

One question was about the acceptance of “standardized work” by healthcare professionals. I was able to elaborate on that complex subject in this follow on article I wrote for Quality Digest.  In the comments, I added a link to a nice Virginia Mason Medical Center blog post “Does your organization apply standard work to prevent patient falls?

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Mark Graban
Mark Graban

Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.

Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.

He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.

Mark is also a Senior Advisor to the technology company KaiNexus.

Articles: 5889

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