Thanks to the guys at Quality Digest… I was on their weekly video show “Quality Digest Live” last week, talking about “Healthcare Kaizen.” You can view the archived video here (click on the July 6 episode if that doesn't play automatically).
One question was about the acceptance of “standardized work” by healthcare professionals. I was able to elaborate on that complex subject in this follow on article I wrote for Quality Digest. In the comments, I added a link to a nice Virginia Mason Medical Center blog post “Does your organization apply standard work to prevent patient falls?“
Please post a comment and join the discussion. Subscribe to get notified about posts daily or weekly.
Mark Graban
Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.