Tag: Kaizen Live

Gemba Walks, Daily Improvement, and the Leadership Behaviors That Make Kaizen...

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At our 2016 Kaizen Live! event at Franciscan St. Francis Health, Mischelle McMillin shared practical, honest, and refreshingly human insights on Gemba Walks that...

Easier, Better, Faster, Cheaper — What’s Missing?

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What if "easier" is less safe? Great question. It begs the question of why Safer isn't first in Shingo's list? Is it because safety is assumed to be such a fundamental pre-condition in the Toyota culture or the Lean approach? Safety is such a non-negotiable point that it doesn't need to be said?

Gemba Walks for Leaders: Practical Do’s and Don’ts That Build Trust

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Mischelle McMillin, from Franciscan St. Francis Health, shares “dos and don’ts” for leaders going out to the “gemba” (the workplace). What is “the riddler” and why should you avoid being one in your efforts to create a culture of continuous improvement?

Registration is Open! “Kaizen Live!” at Franciscan St. Francis Health, May...

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Registration is now open for our “Kaizen Live!” event, where you can visit Franciscan St. Francis Health in Indianapolis to see what a “culture of continuous improvement” is like in a way that will help you in creating the same for your organization.

Asking, Not Telling: How Lean Leaders Learn What Problems Really Matter

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Lean leadership isn't just about asking people how to fix problems--it's about asking them what problems matter most. When leaders shift from telling to...

How Franciscan Health Built a Culture of Continuous Improvement Through Kaizen

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TL;DR: Franciscan Health built a lasting culture of continuous improvement by patiently practicing Kaizen every day--not as a program, but as a way of...

Kaizen Live: Our Optional Kaizen Intro Class & Lessons Learned

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This week, Joe Swartz (pictured at left) and I are running a "Kaizen Live" workshop at his main hospital, Franciscan St. Francis Health. Today and...

Kaizen Live! 2016 – See a Culture of Continuous Improvement at...

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Last year, Joe Swartz and I hosted a workshop at his organization, Franciscan St. Francis Health in Indianapolis. We called it “Kaizen Live!” and it was designed as an opportunity to see a culture of continuous improvement – what does it look like? What do people say?We lay this out in our Healthcare Kaizen books...

Gemba in the NICU: More Insights from our “Kaizen Live” Experience...

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In my first post about the on-site Kaizen learning experience at Franciscan St. Francis Health, an event I came to call "Kaizen Live," I...

Some Highlights from Last Week’s “Kaizen Live” Event at Franciscan St....

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Last Wednesday and Thursday, I collaborated with Joe Swartz and a countless number of his colleagues to host 24 visitors from different health systems (and...

We’re Ready for #KaizenLive on Wednesday & Thursday – Join Us...

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Joe Swartz and I have been working for a while to put together our first onsite Kaizen workshop at his health system, Franciscan St....

10 More Reasons to Come See Kaizen at Franciscan St. Francis...

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You Still Have Time to Register Update -- you can also learn more and register for our April 2016 event via www.KaizenLive.com. Joe Swartz and I...
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