Tag: Continuous Improvement
Healthcare in 2026: Still Faxing, Already Talking About AI
TL;DR: Three stories from a single day highlight a familiar pattern in healthcare technology: a pharmacy text message with the wrong hours that nobody...
Why “Speak-Up Culture” Might Be Better Language Than Psychological Safety
TL;DR: People speak up at work only when it feels safe and worth it. Psychological safety reduces fear--but without effective problem solving, speaking up...
Ryan McCormack’s Operational Excellence Mixtape: November 14, 2025
This edition of Ryan McCormack's Operational Excellence Mixtape focuses on what real, sustainable improvement actually requires: leadership commitment, respect for people, and disciplined learning...
Psychological Safety is the Foundation for Continuous Improvement [Video]
TL;DR: Psychological safety is the foundation of continuous improvement. Without it, Lean tools fail, Kaizen stalls, and people stay silent. Leaders must model and...
Ryan McCormack’s Operational Excellence Mixtape: September 6, 2024
Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...
View Our “Ask Us Anything” Event on Psychological Safety and Lean
Psychological safety is often described as "feeling safe to speak up."
In Lean organizations, that idea matters -- but only if leaders understand what makes...
Executive Summary on Cultivating Psychological Safety and Continuous Improvement
TL;DR: Psychological safety is a leadership imperative for continuous improvement. When leaders create environments where people feel safe to speak up, learn from mistakes,...
The Suggestion Box Is Dead — And Kaizen Replaced It
For decades, the suggestion box promised employee engagement and continuous improvement--but mostly delivered silence. In Lean organizations, Kaizen replaced the suggestion box with visible,...
Don’t Digitize the Suggestion Box: Build Real Kaizen with KaiNexus
TL;DR: Digitizing a suggestion box doesn't fix what's broken. Real Kaizen requires fast feedback, local problem-solving, and systems designed for continuous improvement -- not...
Ryan McCormack’s Operational Excellence Mixtape: June 13, 2024
Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...
Ryan McCormack’s Operational Excellence Mixtape: May 3, 2024
Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...
Continuous Improvement Requires Psychological Safety and Problem Solving
TL;DR: Continuous improvement only takes root when psychological safety and problem-solving exist together. Leaders who replace blame with learning unlock better performance, innovation, and...
