Tag: CEO

GM’s CEO Roger Smith Thought Toyota Had Magic, But This Was...

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Thanks to this post by Bruce Hamilton (aka "Toast Guy" or "Old Lean Dude"), I was reminded of the old General Motors effort, spearheaded...

I Want to Send Your Hospital or Health System CEO My...

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As the 3rd edition of my book Lean Hospitals is starting to ship, I'm having some great conversations with people about the "State of Lean...

J.C. Penney’s CEO on Listening to Front-Line Employees

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After the previous CEO of JC Penney, Ron Johnson, was fired (see my post "Lack of PDSA made JCP CEO SOL?"), it seems that...

A Post-Mortem on a Different Hospital Lean Journey

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Today's post is an addendum from Saturday's post on the apparent death of a health system Lean program: "Why Would a New Healthcare CEO...

Why Would a New Healthcare CEO Kill a Lean Program?

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Back in September 2015, I wrote a post ("Learning to be Lean" - An Inside Look at a Rapid Improvement Event") that linked to...

What Virginia Mason’s CEO Dr. Gary Kaplan Warns Against With Lean

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Dr. Gary Kaplan is the CEO of Seattle's Virginia Mason Medical Center, considered one of the world leaders in the adoption of Lean healthcare...

Recorded Webinar with Jacob Stoller: “3 Primary Assumptions of Successful #Lean...

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Last year, you might have heard my podcast episode with author Jacob Stoller, talking about his book The Lean CEO. Coming up on March 15, I'm happy...

Podcast #232 – Remembering Dr. Michel Tétrault

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Today's podcast is presented with a heavy heart, after the recent passing of my friend Dr. Michel Téatrault, the CEO of St. Boniface General Hospital and a great Lean leader. He was a friend to many in the Healthcare Value Network and the broader Lean healthcare community. As I was remembering Michel, it occurred to me

Podcast #231 – Dr. Eric Dickson, Starting with Lean at UMass...

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Today's guest is Eric Dickson,MD, MHCM, FACEP, the president and CEO of UMass Medical Center. Today's podcast is a recording of an interview that I did on stage at the 2015 Lean Healthcare Transformation Summit, as part of the CEO panel I was moderating.

Throwback Thursday: This Hospital CEO Was Never Going to Get Lean

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It's tempting to visit a place like ThedaCare and then mandate "everybody must have huddle boards." Then, a bunch of huddle boards get purchased and installed... and maybe not used. It's another thing for executives to realize that they have to change the way they manage. There's a great quote that ThedaCare folks readily share, including Kim Barnas in her book Beyond Heroes:

Podcast #230 – Paul DeChant, MD, MBA on Reducing Burnout Through...

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Joining me for episode #230 is Paul DeChant, MD, MBA to talk about reducing burnout, especially physician burnout, through Lean. Paul (see his bio here) is the...

In Tribute to and in Memory of Dr. Michel Tétreault

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I was very saddened earlier to receive an email from an employee of a great leader, Dr. Michel Tétreault, informing me that he had passed away. Michel was, since 2005, the CEO of St. Boniface General Hospital in Winnipeg.