Tag: CEO

Healthcare - Creating Value for Patients It's been 20 years since To Err is Human, the seminal report from the Institute of Medicine, was released, estimating,...

Kim Hollon is CEO and President at Signature Healthcare. I don't know him well, but I've heard a lot of great things about him...

Today, I'd like to celebrate my friends at Mary Greeley Medical Center in Iowa for being one of six healthcare organizations to receive the...

I was really happy to see this recent blog post from my friend Dr. Eric Dickson, the CEO of UMass Memorial Health System: More than...

Here's an article from Bloomberg BusinessWeek: GE's Larry Culp Faces Ultimate CEO Test in Trying to Save a Once-Great Company Very early on, the article mentions...

Here's an interesting column from Becker's Hospital Review, written by Michael Dowling, President and CEO, Northwell Health. I'm guessing he created the headline, since the...

Tomislav Mihaljevic, MD was named CEO of the Cleveland Clinic just over a year ago, replacing long-time CEO Toby Cosgrove, MD. As I've blogged about (and podcasted about), I've been impressed with the Cleveland Clinic Improvement Model and their approach to continuous improvement, problem solving, and Lean management. Dr. Mihaljevic has written a blog post about the power of "tiered huddles"...

Jet lag, even well managed and planned for, meant I was awake early on a Sunday morning. Over breakfast, I read more about news from last week, that GE had fired their CEO John Flannery after 14 months and replaced him with a relatively new board member, Larry Culp. Culp is GE's first outsider CEO hire in their 100+ year history. So who is this guy and why did they hire him? Culp was CEO of Danaher, a company that's quite often held up as the best non-Toyota Lean company out there. And they're an American company. Danaher, through its Danaher Business System (DBS) approach, uses Lean as a business strategy in a way that's very different than Toyota. Danaher has acquired companies and brought DBS and Lean in as a way to turn around and improve those businesses.

Today is one of those days where I think, "Forget what I have to say, read this...." This being a LinkedIn post written by James Hereford, the CEO of Fairview Health Services in Minnesota. "How huddles help us lead" I think the "us" says a lot, instead of a headline about "How huddles help ME lead."

For a long time, I've been an advocate for the parallels between Lean and an approach called "Just Culture." See previous blog posts on this topic. Here's a good overview of Just Culture, which says, in part: "A just culture recognizes that individual practitioners should not be held accountable for system failings over which they have no control. A just culture also recognizes that many individual or active errors represent predictable interactions between human operators and the system in which they work. However, in contrast to a culture that touts no blame as its governing principle, a just culture does not tolerate conscious disregard of clear risks to patients or gross misconduct, such as falsifying a record, performing professional duties while intoxicated, etc."

The first thing that prompted me to write this post is an interesting article about Toyota and their Georgetown, Kentucky plant that's known as TMMK (via Ward's Auto): "New Lexus Big Test for Toyota’s Georgetown Plant and Its New Manager" How does their approach and mindset seem to differ from Tesla?

Today's post is my eighth cartoon collaboration with a skilled artist and medical assistant, Carrie Schurman (see past cartoons).  You can find her on Twitter as @carrieschurman.