tl;dr: The WSJ usually oversimplifies Lean, but this GE/Larry Culp article offers a surprisingly accurate look at flow, kaizen, and the culture behind real continuous improvement. It’s one of the few mainstream pieces that captures Lean as a leadership system–not…
You might not be a regular listener of the Habitual Excellence podcast, presented by Value Capture (and hosted by me). I hope you are… or will be. I realize I pump out a lot of podcasts. Our most recent episode…
Yesterday, I helped moderate the first webinar that was hosted by Value Capture… the recording is available now: Habitual Excellence Starts with Safety — Before, During, and After a Crisis I wrote a blog post that covered a few highlights,…
I saw this press release about the new book by former General Electric CEO Jeffrey Immelt. Jeff Immelt to Release HOT SEAT: What I Learned Leading a Great American Company The book is available now through Amazon. Immelt had his…
Today, I went for a brisk 50-minute walk on a sunny morning and my companion was the voice of the late Paul O’Neill as I listened to the audio from a video I’m sharing here. I listened to it and…
Healthcare – Creating Value for Patients It’s been 20 years since To Err is Human, the seminal report from the Institute of Medicine, was released, estimating, to many people’s surprise, that almost 100,000 deaths per year in hospitals could be prevented. …
Kim Hollon is CEO and President at Signature Healthcare. I don’t know him well, but I’ve heard a lot of great things about him and his leadership from a friend who used to do Lean work at Signature. I did…
Today, I’d like to celebrate my friends at Mary Greeley Medical Center in Iowa for being one of six healthcare organizations to receive the 2019 Malcolm Baldrige National Quality Award. Read more in this news story or this press release.…
Continuous Improvement at UMass Memorial Health UMass Memorial Health has built a lasting culture of continuous improvement by encouraging thousands of small, frontline-generated ideas, not just large projects. Under CEO Eric Dickson’s leadership, teams prioritize ideas with the biggest impact…
Here’s an article from Bloomberg BusinessWeek: GE’s Larry Culp Faces Ultimate CEO Test in Trying to Save a Once-Great Company Very early on, the article mentions Culp’s advocacy for “Toyota-style lean manufacturing.” Or is he pushing “Danaher-style lean manufacturing” and…
Here’s an interesting column from Becker’s Hospital Review, written by Michael Dowling, President and CEO, Northwell Health. I’m guessing he created the headline, since the phrase “give a damn” doesn’t appear in the article: Michael Dowling: CEOs — Give a…
Tomislav Mihaljevic, MD was named CEO of the Cleveland Clinic just over a year ago, replacing long-time CEO Toby Cosgrove, MD.
As I've blogged about (and podcasted about), I've been impressed with the Cleveland Clinic Improvement Model and their approach to continuous improvement, problem solving, and Lean management.
Dr. Mihaljevic has written a blog post about the power of "tiered huddles"...
