Webinar Highlights: Great Comments from a Hospital CEO on the Cascading Effects of Missing Pancake Syrup

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Yesterday, I helped moderate the first webinar that was hosted by Value Capture… the recording is available now:

Habitual Excellence Starts with Safety — Before, During, and After a Crisis

I wrote a blog post that covered a few highlights, and there will be more blog post to come, I think. Our main panelist, Mike Bundy, is the CEO of two hospitals in the Prisma Health system in South Carolina. He had so many good things to say.

The blog post:

What do pancake syrup and raking leaves have to do with quality, the patient experience, and the provider experience? Read the post to find out.

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