Webinar Highlights: Great Comments from a Hospital CEO on the Cascading Effects of Missing Pancake Syrup
Yesterday, I helped moderate the first webinar that was hosted by Value Capture… the recording is available now:
Habitual Excellence Starts with Safety — Before, During, and After a Crisis
I wrote a blog post that covered a few highlights, and there will be more blog post to come, I think. Our main panelist, Mike Bundy, is the CEO of two hospitals in the Prisma Health system in South Carolina. He had so many good things to say.
The blog post:
What do pancake syrup and raking leaves have to do with quality, the patient experience, and the provider experience? Read the post to find out.
Thanks for checking it out…
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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
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