Yesterday, I helped moderate the first webinar that was hosted by Value Capture… the recording is available now:
Habitual Excellence Starts with Safety — Before, During, and After a Crisis
I wrote a blog post that covered a few highlights, and there will be more blog post to come, I think. Our main panelist, Mike Bundy, is the CEO of two hospitals in the Prisma Health system in South Carolina. He had so many good things to say.
The blog post:
What do pancake syrup and raking leaves have to do with quality, the patient experience, and the provider experience? Read the post to find out.
Thanks for checking it out…
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If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.
