I wrote this for the Value Capture blog, where we are hoping to be more active going forward:
Would You Ever Post a “Psychological Safety Cross?”
Would the honest and effective use of a psychological safety cross require a high level of psychological safety to already be in place?
I'd love to hear what you think, through a comment below or a comment on the Value Capture site.
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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.
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