Ken Segel on Learning From Mistakes and Creating an Organizational Culture of Learning

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Some episodes of “My Favorite Mistake” get into topics that are pretty directly related to Lean, or at least they're Lean adjacent.

Last week's episode with Ken Segel, CEO of the firm Value Capture (a firm I'm affiliated with), is one of those:

CEO Ken Segel Talked Frankly to a Reporter When He Was a Congressional Aide



Ken was very thoughtful in his reflections during the episode and he posted very thoughtful reflections on the reflections in the episode:

I hope you'll check out the episode. You can watch the video, listen to the audio, or read the transcript.

You can also read this summary that was written by my colleague Melissa Moore for the Value Capture blog.

Or the video player and some notes are below:


Some of the topics will likely be interesting to a Lean practitioner:


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Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation:

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

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