Tag: Kaizen

Kaizen: Daily Improvement, Learning, and Leadership in Practice

Kaizen is often misunderstood as small ideas or isolated improvement events. In practice, Kaizen is a daily, people-centered approach to learning and improving work—supported by leadership, good systems, and psychological safety. This archive brings together blog posts, podcasts, and real-world examples of Kaizen in action, across healthcare and other industries, with a consistent focus on leadership behaviors, respect for people, and learning from problems rather than hiding them.

“So why are you here in Japan?” Kaizen, Popularity, Fads, and...

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Monday, I blogged about the sushi-making class I took on my last Sunday in Japan. Later that same Sunday, I did a walking food tour in the Shibuya area. Walking food tours are a great way to explore and learn about a city. In our small group, there was a couple from Australia and a retired couple from South Africa. Between stops on the tour, the South African gentleman, a retired mining company manager or executive, asked me why I was there in Japan for work.

What Books on #Lean and TPS Are Sold at the Toyota...

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It's Monday morning in Nagoya, Japan as I write this. I'm still jet-lagged and up early, so here's a blog post after all... Sunday, I had the chance to visit the Toyota Commemorative Museum of Industry and Technology in Nagoya. There's so much that I can blog about...I'll write more posts about my museum visit in the future. In this post though, I share a little bit about some of the books that they sell - in English and Japanese...

Joe Swartz on Champions of Change, Kaizen, and Healthcare Supply Chains

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This podcast is sponsored by Cardinal Health. Joining me again for episode #301 of the podcast is Joe Swartz, my friend and co-author for our books Healthcare Kaizen and The Executive Guide to Healthcare Kaizen:. You can learn more about our books here. He also contributed a chapter to the book Practicing Lean. (read an excerpt). Today, we're talking about "Champions of Change," as I've been writing about for Cardinal Health.

The WSJ Gets Japan Wrong: Why Lean Isn’t “The Japanese Model”

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Not all Japanese companies are the same. "Lean isn't easy" if you're a Japanese company. Toyota has created something special, since "Toyota culture" is not exactly the same as "Japanese culture." The WSJ says the "model is cracking." Do scandals involving quality and ethical lapses involving companies including those and Nissan tarnish Lean and the Toyota Production System? No. That's as silly as thinking the Wells Fargo banking scandal tarnishes Silicon Valley (although the Valley does enough to tarnish itself).

10+ Years of Kaizen at Franciscan Health: Joe Swartz on Building...

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Joining me again for episode #299 of the podcast is Joe Swartz, my friend and esteemed co-author for our books Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements and The Executive Guide to Healthcare Kaizen: Leadership for a Continuously Learning and Improving Organization.

Free Webinar: How to Use A3 Thinking in Everyday Life

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This Thursday, we'll be hosting a webinar presented by a former Toyota engineer, Jess Orr. She will be sharing lessons learned at Toyota about the A3 problem-solving methodology, referred to there as "Toyota Business Practices." In particular, Jess will be sharing a case study about using the A3 approach to improving communication.

Santa’s Little Kaizeneers?

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Thanks to my friend Sylvain for sending me this cartoon. It would have been more timely for me to share this before Christmas, but there's an opportunity for improvement. The cartoon series is called Real Life Adventures by Gary Wise and Lance Aldrich. This particular cartoon appeared on December 13, 2017. Here's the top part... please click through to their website to see the entire cartoon and I'll talk about it here in this post, sharing links to other blog posts and videos on the topic.

My First Kaizen: A Childhood Lesson in Process Improvement

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When I shared a link to my post about applying Kaizen to my websites, I was asked a fascinating question on LinkedIn last week: "What was your very first process improvement?" In this post, I answer that question.

Practicing What I Preach: My Recent Kaizen Improvements in Blogging and...

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I do my best to practice what I preach. I'm not perfect, by any means, but I'm pretty good about practicing the "Kaizen" style of continuous improvement. In this post, I share three recent examples of my Kaizen efforts for LeanBlog.org, JapanLeanTrip.com, and LeanHospitalsBook.com.

All Organizations Need a “Make Me”

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Today's post is written by Steve Hoeft, the SVP, Chief of Operations Excellence at Baylor Scott & White Health (BSWH) here in Texas. This is his first written contribution to Lean Blog, but you might remember him as a guest in episode #226 of my podcast, where he and co-author Dr. Bob Pryor talked about their book The Power of Ideas to Transform Healthcare: Engaging Staff by Building Daily Lean Management Systems. His article begins: "In my years serving as continuous improvement leader and consultant for some great organizations, I've discovered something consistent: Improvement will not happen on its own."

What We’re Looking Forward to Learning at the Toyota Plant Tour

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Tomorrow, with the entire KaiNexus team, I'm going to visit the Toyota truck plant in San Antonio, the plant referred TMMTX. The 15 of us will be there in closed toed shoes and all other required clothing to learn about the Toyota Production System, Kaizen (continuous improvement), and Lean. I've blogged about it on the KaiNexus blog. I asked the KaiNexus team to say a little bit about what they hope to learn in the visit and you can read their comments it here. In this post, I share a 24-minute tour preview webinar that I put together, links to past tour blog posts, and more.

Join Me for an Upcoming Lean Healthcare Study Trip to Japan

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Come join me and Kaizen Institute in the last week of February as we lead a study trip to Japan. This will be my third trip to Japan and I'm very excited... we still have space in the group if you can join us.
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