Tag: Quality

This is a Chat GPT / Dall-E generated image: It's silly, right? I've never seen a sign like this in an operating room. And I'm...

Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

Professors Robert H. Hayes and William J. Abernathy have harsh words about a common, if not typical style of American management: "...an overdependence on analytical...

The other day, I read about the passing of Donald E. Peterson, who was a key CEO for Ford Motor Company in the 1980s...

Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

TL;DR: Boeing's 737 MAX failures weren't caused by frontline workers--they were the predictable result of leadership choices that prioritized schedule over safety and ignored...

Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

For a long time, I've heard the phrase "the hidden factory" used to describe various forms of waste in a factory, including rework operations...

tl;dr: The Boeing 737 MAX incident wasn't caused by careless workers. It was the predictable result of weak systems, rushed production, poor mistake-proofing, and...

What do Boeing frontline mechanics and engineers think about this day? What did they expect going into it? How did the day turn out?...

We can all make mistakes, so I advocate for learning from mistakes through my book, podcast, and speaking. I do my best to learn...

Listen: In Episode 44 of the Lean Whiskey podcast, Jamie Flinchbaugh and Mark Graban get back together for this first episode of 2024. Since we're...