Tag: NYTimes

TL;DR: Headlines say Bourbon and alcohol sales are collapsing. But when you zoom out, the data tells a different story. In this post, I...

Nearly 30 years ago, I had my first real encounter with what not to do as a leader. I was working in a General...

Professors Robert H. Hayes and William J. Abernathy have harsh words about a common, if not typical style of American management: "...an overdependence on analytical...

The Oscars may report a "four-year high," but the long-term data tells a very different story. Year-to-year viewership and ratings changes are mostly noise....

I loved a recent New York Times article about Chef Gordon Ramsay, including this part: "Ramsay said that when he makes a mistake, he owns...

A Process Behavior Chart view of NFL scoring-and what leaders can learn about signal, noise, and system change. TL;DR: NFL scoring trends reveal a real...

TL;DR: When leaders prioritize speed and output over quality, employees stop speaking up--and safety suffers. From GM to Boeing to hospitals, production pressure creates...

  So many of our business metrics are reported in terms of two-data point comparisons. How much did the metric change from last week? Web...

I am always happy to see something even vaguely related to the practice of Kaizen in mainstream publications. Here's a recent essay from the...

This article caught my eye recently: Skip the Fancy Towels, and Hire More Nurses (via the NY Times)

A few weeks back, a number of you sent me this article from the New York Times: "Doctors Unionize to Resist the Medical Machine" The article...

To close out the year 2013, I once again need to close some browser tabs that are full of things that I was maybe...