Tag: Blame

tl;dr: The post challenges the traditional concept of accountability as a system of blame and punishment. It advocates for a more constructive approach that...

Today is another "Throwback Thursday" post where I revisit posts from the past. Friday and Saturday, I'm going to be attending the "Patient Safety,...

I travel a lot and, thanks to my work, I'm pretty well attuned to the idea of not blaming individuals for systemic problems in...

Time magazine recently featured GM's relatively new CEO, Mary Barra, on the cover and in this story: "Mary Barra's Bumpy Ride at the Wheel of GM" I...

Yesterday, Thomas Eric Duncan, the first person diagnosed with Ebola in the U.S. died in a Dallas hospital. As I've been following this story, I...

tl;dr: The article critiques the traditional use of red-green charts in management, likening it to driving by looking only at the rear-view mirror. It...

In case you missed it, see Saturday's post: "Why Toyota is Eliminating the Andon Cord from its Factories." As I occasionally do, today's post is...

What happens when a mistake is made in your organization? How do you react when an error occurs? A lab specimen gets mislabeled. The wrong...

We all know the beaver is "the engineer of the animal kingdom." That's why MIT has a beaver as a mascot... it's an engineer...

I saw this piece by Bob Herman at Becker's Hospital Review and ended up writing a blog post here instead of writing a long...

Listen My guest for Episode #203 (and for Part 2 of our discussion in episode #207) is Chris Jerry, founder of The Emily Jerry Foundation.  The...

Look at the System, Not the Individuals I've been wanting to blog about the "VA Scandal," but have avoided it because it is somewhat politicized (as...