Tag Quality

Quality: Leadership, Systems Thinking, and Continuous Improvement

Quality doesn’t come from inspection, pressure, or choosing between speed and accuracy. It comes from well-designed systems, capable processes, and leaders who focus on learning instead of blame. This archive brings together blog posts, podcasts, and reflections on quality through a Lean and Deming lens—covering psychological safety, metrics, variation, leadership behavior, healthcare quality, and why sustainable improvement depends on fixing systems rather than managing people harder.

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Video on Creating Value in Healthcare

Here’s a video produced by Jim Handyside, embedded here with his permission. More inspirational than educational, there are still some concepts related to Lean and Dr. Deming’s PDSA cycle… Create Value from jim handyside on Vimeo.