Tag: LinkedIn

10 Key Lean Mindsets for Factories, Hospitals, Startups, and More

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TL;DR: Lean works across factories, hospitals, startups, and services because it's built on shared mindsets, not tools. These include customer focus, respect for people,...

The One Thing Google Should Show When You Search for a...

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Today's post is hosted over at LinkedIn, as part of my participation in the LinkedIn Influencers series. The post is titled: "The One Thing Google...

11 Lessons My Personal Trainer Taught Me About Coaching, Lean, and...

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TL;DR: Working with a personal trainer offered unexpected lessons about coaching, learning, patience, and improvement. Many of the same principles apply to Lean: you...

What Little Thing Made This Nurse Manager Realize She DID Have...

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Today's post is just something pointing I wrote another article for the LinkedIn "Influencer" series (see my past posts here). The new article is titled:...

Reflections: If I Hadn’t Moved From Lean Manufacturing to Lean Healthcare

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On Friday, LinkedIn published a piece I wrote for their series of articles on the theme of  "The Road Not Taken." LinkedIn asked people to...

What Bad Managers, Good Managers, and Great Managers Do

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Today's post is something that I wrote for a broader LinkedIn audience, but might have meaning and significance to my Lean readers: "What Bad Managers,...

My Skepticism about GM’s “Speak Up for Safety” Program

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I posted a new article on LinkedIn: "My New Program: Speak Up About "Speak Up for Safety" at GM." GM seems to continue their "blame...

Did GM Forget that the Customer Should Come First? And Who...

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I wrote an article for LinkedIn yesterday about the recent GM ignition problem controversy and recall. I commented mainly on the video put out...

Preaching to the Choir: Lean Works Everywhere

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Some of you might have seen it, but I wrote a piece for the LinkedIn Influencers series about how the "Lean Manufacturing" principles are...

Cross-Training Isn’t Optional: The “They Won’t Let Me Help You” Moment...

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Here is an article I posted yesterday to LinkedIn:  An Airline Worker's Lament: "They Won't Let Me Help You." On LinkedIn, I'm writing for a more...

LinkedIn Post: American Airlines Cannot or Will Not Serve Their Customers?

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I wrote a post for the LinkedIn Influencers series: American Airlines Should Own Their Situation, Not Just Blame the Weather Looking at this problem (long phone...

The Book That Changed Me: Understanding Variation by Donald J. Wheeler

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TL;DR: Understanding Variation by Donald J. Wheeler is the most influential book in my Lean journey. It taught me how to distinguish signal from...
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