Previously on LinkedIn, I've written about Kaizen in a wine bar and the need for restaurants to not blame employees for problems.
Yesterday, I published my 50th post for their Influencers program:
This Restaurant Server Sadly Explains a Widespread Management Problem…
You can also read it on Medium.com.
I hope it's thought provoking about your own workplace.

My hypothesis is that a restaurant that was run as a Lean culture would greatly outperform the average restaurant.
Maybe I'll have to test that someday.
Hear Mark read the post (Subscribe to the podcast):
- Jody Crane, MD: Lean in Emergency Medicine and Hospitals; 3 Big Issues Causing Tough Times in Healthcare - February 1, 2023
- Alternative History: GM Uses Lean to Remain #1 in the Auto Industry - January 31, 2023
- Fall in Love with the Problem, not the Solution: In Entrepreneurship and Continuous Improvement - January 29, 2023