Quick announcement before today's post… on Friday, I'll be leading and participating in a “Twitter chat” about Lean and healthcare. If you do the Twitter thing, I hope you can join us.
Previously on LinkedIn, I've written about Kaizen in a wine bar and the need for restaurants to not blame employees for problems.
Yesterday, I published my 50th post for their Influencers program:
This Restaurant Server Sadly Explains a Widespread Management Problem…
I hope it's thought provoking about your own workplace.
My hypothesis is that a restaurant that was run as a Lean culture would greatly outperform the average restaurant.
Maybe I'll have to test that someday.
Hear Mark read the post (Subscribe to the podcast):
Reminder: Tweet to Win
Want a chance to win a free copy of the upcoming 3rd edition of my book Lean Hospitals?
Click here or on the link below to share a tweet. On Friday, June 10th, I'll choose three lucky winners to receive a free signed copy (U.S. shipping addresses only). Or tweet something similar sharing this link and use the hashtag #LeanHospitals3.
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.