Care and Chaos on the Night Nursing Shift – WSJ.com Free Version via CareerJournal.com The linked article is a virtual “gemba walk” for those of you who have asked how and why Lean is helpful and necessary in a hospital…
PEPCON disaster – Wikipedia, the free encyclopedia In some Saturday afternoon background TV watching, my ears perked up when I heard about this story on the History Channel, from 1988. A factory, in Nevada (just outside of Las Vegas) had…
This past week, I stumbled through a systemic problem that might not ever be solved, namely the National Car Rental service at Terminal 3 of the Toronto Pearson International Airport. I say a “systemic” problem, because I’ve seen the same…
I read Paul Levy’s blog every chance I get. He is the CEO of Beth Israel Deaconess Medical Center in Boston. Although fellow blogger Kevin Meyer and I caused a bit of a kerfuffle with him, unfortunately, earlier this year…
Xerox’s Reusable Paper (TreeHugger) I saw this featured in Time as one of their inventions of the year. I’ve seen “digital paper” before, but this is a concept where you can print and then easily erase the paper for re-use.…
How GM Handles a Hit: Build Fewer – WSJ.comWelcome to new readers from the MoneyCentral MSN blog. To explore more about “Lean,” visit the main page of my blog or click on “What is Lean?” in the left column. The…
I’m in Seattle, about a mile from the stadium where the Seahawks are playing the Saints tonight. I was tempted to get a ticket, but I should be working and I’m able to watch on TV (providing some background noise…
Guest Post By Mike Thelen: ——————————– I received an interesting piece of “junk mail” this morning. What caught my attention and provoked me to open it was simply that it was from Honda and my Lean obsessive-ness engaged. Now, I…
With our Lean efforts, it’s always good to ask, are we: Copying Toyota’s past methods, Copying Toyota’s current methods OR Copying Toyota’s thought process and concepts If you’re a regular Lean Blog reader, you’ll know that I’d argue for doing…
‘I don’t want this to happen to anyone else’ This will happen again, unless the process is fixed. Lean can help. Please read on… I heard about this story this morning, this horrible tragedy where a 35-year old woman, Darrie…
Institute for Healthcare Improvement Article This article from the IHI talks about the need to find “muda” (waste) in hospitals. They say: “In the health care arena, not a patient among us — or nurse, receptionist, surgeon, physical therapist, attendant…
Star-Telegram.com 09/03/2007 A closer look at four survey participants: There was a feature in the local paper a few weeks back about what different types of employees get paid, here is an example from UPS: “TIM DIXON, $125,000 Tim Dixon’s…