Housekeepers’ Giant “Hope Quilt” Puts Hotel Job Injuries in Spotlight | Labor Notes Articles like this are incredibly frustrating to see. It makes me think of a variation of the famous Bon Jovi song that would go something like “You…
Patrick Hagan: Waste Not, Want Not: The Key to Reducing Costs – washingtonpost.com Here is an outstanding piece from the President & Chief Operating Officer of Seattle Children’s Hospital, Pat Hagan. Coincidentally, I just recorded a podcast today with Joan…
Here is a video from Hotel-Dieu Grace Hospital (HDGH) in Windsor, Ontario Canada about their Lean effort, the video is part of their main Lean page. The video starts with John Shook talking about the real definition of “Lean” (it’s…
2008 Annual Report: Reducing Waste I had a great visit with Group Health in Seattle on Monday, they are doing some great work with Lean in improving primary care and their insurance office operations. You might remember my podcast (from…
A Garden party – Nowadays, the games are just part of the show While we’re on the topic of basketball (thanks to Jamie’s post last Thursday for the NCAA playoffs), I wanted to talk about the NBA. This example might…
Donald Berwick: Curing the Healthcare System – BusinessWeek Good exposure for the applicability and use of Lean concepts in healthcare in BusinessWeek. Dr. Berwick is the head of the Institute for Healthcare Improvement (based in Cambridge, coincidentally, like the Lean…
As with some (ok, many) of my complaints falls into the “nice to have these problems” category. That said, I had some avoidable waste and frustrations in the process of transitioning from my old dropped-too-many-times Blackberry to a new BlackBerry…
Amazon made some news at the end of last week when it announced plans to redesign its packaging and shipping practices across a variety of products. The initiative is called “frustration-free packaging,” and it should be instantly clear what it…
The Dark Report presents a new audio conference on November 13, 2008… For those of you in hospital labs (not sure what percentage of my readership falls into that category), you might be interested in the following upcoming audio conference…
In Age of Impatience, Cutting PC Start Time – NYTimes.com Honestly — how many of us just sat and stared at our PC when it booted up this morning? According to the NY Times, many of us do. It is…
Downturn Forces Cutbacks Big and Small – WSJ.com There’s a lot of town during any downturn about cutting costs in businesses or organizations. Often, the talk is about “cutting heads” — a cruel way of talking about firing people. Or,…
Tech Tips for the Basic Computer User – Pogue’s Posts – Technology – New York Times Blog This isn’t really a “Lean” post, as much as it is a very helpful collection of time savers and “tips and tricks” for…
