Infographic on Emergency Department Crowding Mark Graban Sep 19, 2014 1 Blog Below is an infographic shared by the MHA program at the George Washington University Milken Institute School of…
The #Lean Goals That Matter: SQDCM Mark Graban Jun 12, 2014 13 Blog Today is the start of the 2014 World Cup, which means much of the world will be talking about goals. I'm not!-->!-->!-->…
Medical Errors: The Names Change, but the Headlines Are Sadly the Same Mark Graban Jan 29, 2014 6 Blog When I started blogging here in 2005, I was still about six months away from my transition from "lean…
“The Waiting Room” Documentary – a Virtual Gemba Visit (of… Mark Graban Oct 26, 2013 0 Blog PBS has aired a documentary about an Emergency Department in East Oakland, CA. You can visit the website for the…
Talking about Lean Healthcare in Winnipeg – #SDEC13 – and Visiting St.… Mark Graban Oct 22, 2013 3 Blog Thanks to the organizing sponsor Protegra and other sponsors, including my friends at LeanKit, for having me give a…
Interviewing Dr. Guarisco on Improving E.D. Patient Flow Mark Graban Aug 16, 2013 1 Blog You might recall that I interviewed Dr. Joe Guarisco for episode #160 of my podcast series, talking about…
Stuff I’m Reading: August 15, 2012 Mark Graban Aug 15, 2012 1 Blog Picking up a feature I was doing a few months back, the backlog of stuff I've read and wanted to blog about has…
Looking at Medical Mistakes – Learning and Preventing or Repeating? Mark Graban Jul 25, 2012 4 Blog Working in healthcare, it's hard not finding stories about preventable errors. I keep hearing stories from friends…
A Lean Guy Watches “CNN’s 25 Shocking Medical Mistakes” Mark Graban Jun 18, 2012 26 Blog Did anybody else see this show hosted to Elizabeth Cohen on CNN last weekend, titled "25 Shocking Medical!-->!-->!-->…
My Trip to the Apple Store was Like a Hospital Visit Mark Graban Apr 26, 2012 10 Blog I generally love the Apple Stores for their customer service and environment, as a primary Mac user for the past…
Emergency Department Wait Times are Down, but not Being Measured? Mark Graban Apr 6, 2012 3 Blog Here is a link to a story that caught my eye: "Wait times shrink in Brockton hospitals' emergency rooms." The…