I was interviewed for a weekend public affairs program that aired on multiple radio stations in the Denver area two weekends ago, talking about Lean in healthcare and my upcoming Healthcare Kaizen book. Here is the audio: Thanks for listening!…
Today, I’d like to share a podcast where the ScrumCast hosts, Derek Neighbors and Clayton Lengel-Zigich, interviewed me about Lean in healthcare. Their audience is primarily IT and software people working with Lean-related methodologies called agile, scrum, “Lean Startups,” etc.…
TL;DR: Standardized work, influenced by Toyota and Dr. Atul Gawande, is crucial for improving safety, quality, and efficiency in healthcare. It should be created by those who do the work, be flexible, and serve as a basis for continuous improvement.…
I’m sure anybody who has done any work with Lean has heard these words said in one form or another, often prefaced with a “You don’t understand…” We’re different. Diff’rent (it’s fun to spell that way, like the old show…
