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Mark Graban - December 22, 2011 4

Readers outside the U.S. might not know the UPS advertising slogan of "What Can Brown Do For You?" This often refers to the iconic...

Mark Graban on Update on my June 17th Workshop: Improving the Way We Improve (Cincinnati)May 8, 2025
I suspect they think of control charts as a "manufacturing quality" tool, the way GM did even back in 1995…
Eric Budd on Update on my June 17th Workshop: Improving the Way We Improve (Cincinnati)May 8, 2025
Mark, Yes. That is my understanding as well. They used control chart many years ago and I believe still teach…
Mark Graban on Update on my June 17th Workshop: Improving the Way We Improve (Cincinnati)May 8, 2025
Well said, Eric. I haven't seen evidence in my travels of Toyota using Process Behavior Charts for their metrics, though.
Eric Budd on Update on my June 17th Workshop: Improving the Way We Improve (Cincinnati)May 8, 2025
While Toyota does not use Red-Green charts for performance management, Western management seems fascinated by them. In some circles, it…
Amelia Butler on Leading Lean for Profitable Growth: CEO Bill Canady on Driving Business TransformationMay 2, 2025
Integrating daily management and the 80/20 rule into a broader leadership framework feels both practical and scalable. How can supply…

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