Call me old fashioned, but I figure any employee who works a full day deserves proper breaks, including a lunch break. This is true for nurses who work ten hour shifts. And, it’s especially true for the 65% of nurses…
Regular readers of the blog will know that one of my favorite topics is “Gaming the Numbers” (or “Gaming the System“). As Brian Joiner so brilliantly wrote, as shared by the late, great Peter Scholtes , there are three things people…
I am an unabashed fan of the ThedaCare Center for Healthcare Value, as you’re probably aware. For full disclosure, I was previously an employee of the Lean Enterprise Institute, a key partner of the Center. They have a lot of…
You might recall that I interviewed Dr. Joe Guarisco for episode #160 of my podcast series, talking about operations improvement and emergency department patient flow. I was invited by the American Academy of Emergency Medicine (AAEM) to interview Dr. Guarisco…
ThedaCare, a health system in Wisconsin, is well known for their Lean improvement system and Lean management system (“business performance system“) in their hospitals, including their innovative “collaborative care” model. Amednews.com recently wrote about ThedaCare’s innovations in primary care delivery…
