Tag Culture

Organizational Culture: Leadership, Behavior, and How Work Really Gets Done

Organizational culture isn’t what leaders say—it’s what people experience every day based on management behaviors, systems, and priorities. This archive brings together blog posts, podcasts, and reflections on culture through a Lean lens, exploring how leadership decisions shape trust, psychological safety, learning, and performance. Many of these posts draw on lessons from Deming, Toyota, healthcare, and real organizations to show that culture is not a program to roll out, but an outcome leaders create—intentionally or not.

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My Boss “Blanks” #Lean

As a child of the 70s and 80s, I like classic game shows. Last week, I used a photo from “Family Feud” in a post (albeit the more modern incarnation) and today I have the classic show “Match Game” on my…

Lean is Common Sense? #ObviouslyLean

I’ve been amused by the Hotels.com “Captain Obvious” character and TV commercials. Hotels.com is, um, a site where you book hotels. Obvious. It’s often said that Lean is “common sense.” If that’s true, I guess it goes along with the…