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Moving Backward on Airline Safety?

Three airlines drop self-reporting safety program – USATODAY.com Dropping this program has got to be one of those “process indicators” of airline safety. I can’t believe that flying will be as safe without this program where pilots could report problems…

Follow Up on Mobile Boarding Passes

Sorry, not trying to turn this into a travel blog, but I tried the mobile boarding pass again (my earlier post). There’s some glitch in the system when pulling up the boarding pass at the gate. Luckily, I had printed…

Birthday Ramblings on Errors and Work Design

Kevin Meyer, over at Evolving Excellence, recently wrote a good piece on “endorsing” a U.S. presidential candidate. Today, I’m technically Constitution-eligible to be President of the United States, as I’m now 35 years young. However, I’m not nominating myself to…

Lean or LAME at Boeing?

By Andrew Wagner: My wife, the resident space geek, turned me in the direction of this Boeing Press Release on their new lean “pulse line” for building GPS satellites, and presumably other satellites. Most of the post is your standard…

Obvious Incentives for Coverups

The Associated Press: FAA tries again to fix cover-up of air safety errors: It’s always disturbing to hear about cover ups and systemic problems related to aviation safety, whether it’s airplane maintenance or air traffic control. In this case, it’s…

Misuse of the "Customer" Concept

FAA too cozy with airlines, whistle-blowers say | ajc.com As a frequent flyer, it’s really troubling anytime you read about systemic problems in the aviation system. First, there are problems in the air traffic controller world that lead to multiple…

John Boyd, Lean Fighter Pilot Part II

Harry Hillaker–Father of the F-16 Toyota’s Value Innovation: The Art of Tension Mark has written before about “Everyday Lean“, those little examples of error-proofing or kanban or flow that we see in our day-to-day lives. In a similar vein, one…

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