Why "Pull" for Hospitals?
Before any of you give a knee jerk reaction about how “pull is good, push is bad” — I agree with you… pull is better than push. For manufacturing. In a factory, a “push” system pushes production and inventory along…
Tag Patient Flow
You Can’t Turn Customers Away, Can You?
STLtoday – News – Science & Medicine This was sent to me by blog reader Joe. He was appalled to read about this and I understand where he’s coming from. It’s hard to understand that hospitals can throw their hands…
Amazing Single Piece Flow MD Office
MedQIC – Patient-Centered Care Supported by an EHR The link above (and this audio-video presentation with similar content) tell an amazing story of a private practice family physician who has a “single patient flow” process in his office. This doctor…
Overcrowded ER killing patients
Vancouver Sun The doctors are complaining publicly in Vancouver. It’s a sad situation and I hate to nit pick or criticize. “At least once daily, during a peak in patient load, ‘the Emergency Department cannot handle the influx and has…
Pull issues in service
For my first direct posting to LeanBlog.org, I thought I would jump right in. I get a lot of responses to my column, Leading Lean, which is in Assembly Magazine each month. I welcome those emails and thought I would…
We’re ALL Done With Batching?
I’m watching a web presentation on improving patient flow from the Institute for Healthcare Improvement (IHI). I’m doing lean healthcare work now and the IHI is an excellent resource, including Steve Spear, formerly of Harvard (and referenced by Mike Lopez…
