Blog reader Darrin wrote and asked: Do you have any up-to-date sources for “word-class” numbers for lean metrics like % of Leadtime that is wasted, % yields, etc.? I know I’ve seen numbers for benchmark “% value added time”, etc.…
A somewhat recent experience prompted me to re-read portions of Donald Wheeler’s outstanding book, Understanding Variation: The Key to Managing Chaos, with its section on the three ways people can improve a metric or a target (he gives credit to…
There’s a column with that title in the current issue of Business 2.0 magazine, the Nov 2006 issue. I’m re-posting this because the article is now online. The piece is about measuring the productivity of office or white collar professional…
I was able to tour a hospital laboratory that had already gone through the lean process. One metric was a daily tally of “sticks per day” (that’s what a Phlebotomist — a person who draws your blood — calls it…
Rotorhub: The Information Hub of the Helicopter Industry Here’s an article about some military helicopter part production and a “lean” system. This jumped out at me: At Boeing, a frank Joe LaMarca, divisional communications director, said it was true that…
Did I get your attention? OK, it was a misleading headline, sort of. Certainly, productivity and quality are important, as are safety and on-time delivery (remember the mantra of Safety, Quality, Delivery, and Cost). Look at this case here: the…
