Tag: Kaizen

Have you ever seen a problem at work but decided not to say anything? Maybe you were worried about the reaction (fear). Or maybe...

This article is based on my recent Catalysis webinar, "Lean Lessons from Japan: Mindsets, Culture, and the Challenge of Speaking Up." The session was...

Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

One of the most persistent misunderstandings I see about Lean is the belief that if you "just get everyone doing Kaizen," performance will steadily...

Albert Einstein -- the mind who redefined physics -- once called something he did "the biggest blunder of my life." When he completed his general...

This October, I'll be returning to Japan for another Lean healthcare study trip--my seventh time overall and my fifth healthcare-focused visit. With each visit, I...

During my most recent visit to Japan (as part of a tour hosted by Katie Anderson), we spent time in several remarkable organizations where...

"Every month, we're buried in data--and yet somehow, we're still arguing over whether there's actually a problem." That was the problem statement shared with me...

Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

If you've ever waited in a long Chick-fil-A drive-through line, chances are it was the most pleasant traffic jam you've experienced. Efficient, polite, and...

Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

Let's commemorate today's national holiday for Dr. King with a look back at my post from 2012: A Lean Lesson from Dr. Martin Luther King,...