Tag: Kaizen

In Lean circles, we talk a lot about leadership commitment. But it's not every day that a CEO puts their hair on the line...

Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

When Better Care Leads to Lower Costs: A Pharmacist-Driven Kaizen Story In healthcare, improvement initiatives often get derailed when they start with one primary question:...

In 2014, Gregory Clancy and I co-authored an article about Allina Health's early Kaizen-based improvement journey. We told a story that felt both simple...

Every few years--or let's be honest, quite often on social media--we see a statistic making the rounds: "70% of Lean initiatives fail." It's usually...

Have you ever seen a problem at work but decided not to say anything? Maybe you were worried about the reaction (fear). Or maybe...

This article is based on my recent Catalysis webinar, "Lean Lessons from Japan: Mindsets, Culture, and the Challenge of Speaking Up." The session was...

Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

One of the most persistent misunderstandings I see about Lean is the belief that if you "just get everyone doing Kaizen," performance will steadily...

Albert Einstein -- the mind who redefined physics -- once called something he did "the biggest blunder of my life." When he completed his general...

This October, I'll be returning to Japan for another Lean healthcare study trip--my seventh time overall and my fifth healthcare-focused visit. With each visit, I...

During my most recent visit to Japan (as part of a tour hosted by Katie Anderson), we spent time in several remarkable organizations where...