Healthcare improvement isn’t about working harder—it’s about better systems, better leadership, and a culture that supports learning and speaking up. This archive brings together blog posts, podcasts, and reflections on Lean healthcare, patient safety, quality improvement, leadership, and continuous improvement. Many of these posts draw on real hospital experiences and lessons from Deming, Toyota, and frontline healthcare teams, with a consistent emphasis on respect for people and learning from mistakes.
Today, I’d like to share an interview that I did for the podcast series called “Habitual Excellence,” which is presented by Value Capture. I had the great opportunity to interview Louis A. Shaprio – Lou is the president and CEO…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! Get these directly from Ryan via email. Insights about improvement, innovation, and leadership… Operational Excellence, Improvement, and Innovation Does…
You’re invited to view the recording of webinar that I co-presented on Tuesday, October 18th, with Ken Segel, the CEO and co-founder of the healthcare advisory firm Value Capture. Seizing the Healthcare Safety Opportunity: Using the “Playbook” of Paul O’Neill…
Gerald Harris spent 25 years leading lean transformations in automotive manufacturing before shifting into healthcare consulting, and his origin story starts with a Toyota supplier in crisis that went from shipping 250 door sets per shift to 2,400. In this…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! Insights about improvement, innovation, and leadership… Operational Excellence, Improvement, and Innovation Lean Perennials vs. Lean Millennials Work has changed…
By Chad Walters See more in the Best of Lean Memes collection.
I was prompted today to think about an excerpt from my book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement: “In many hospital settings, staffing levels are set by benchmarking data, rules of thumb, habit, or financial constraints. Ideally,…
My guest for Episode #449 of the Lean Blog Interviews Podcast is Lisa Yerian, MD. She joined Cleveland Clinic in anatomic pathology in 2004, and has held several pathology and enterprise leadership positions. After 10 years serving as Medical Director of Continuous Improvement,…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! News, blogs, articles, resources, and links about creating value, continuous improvement, innovation, and leadership. Healthcare – Creating Value for…
TL;DR: Kaizen isn’t a Japanese buzzword or a suggestion box–it’s a practical, scientific way for healthcare teams to solve problems, reduce frustration, and improve patient care every day, with leaders acting as coaches instead of gatekeepers. We’re coming up on…
Today, I’d like to share a recent blog post and a few podcasts from the Value Capture website. First off is a blog post by Ken Segel (Value Capture’s CEO) about an HBR article that he wrote with Dr. John…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! News, blogs, articles, resources, and links about creating value, continuous improvement, innovation, and leadership. Healthcare – Creating Value for…
