Healthcare improvement isn’t about working harder—it’s about better systems, better leadership, and a culture that supports learning and speaking up. This archive brings together blog posts, podcasts, and reflections on Lean healthcare, patient safety, quality improvement, leadership, and continuous improvement. Many of these posts draw on real hospital experiences and lessons from Deming, Toyota, and frontline healthcare teams, with a consistent emphasis on respect for people and learning from mistakes.
It’s been almost ten years, and I’ve wanted to revisit and re-share the interview I was honored to do with Paul O’Neill back in 2011, years before I was affiliated with the firm Value Capture. O’Neill was the non-executive chairman of the firm…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! News, blogs, articles, resources, and links about creating value, continuous improvement, innovation, and leadership. Here are the 10 most…
Scroll down for video, how to subscribe, transcript, and more My guests for Episode #418 of the Lean Blog Interviews Podcast both work for Munson Healthcare in northern Michigan. They are Kaleb Foss, Continuous Improvement department manager, and Butch Bowlby,…
You might not be a regular listener of the Habitual Excellence podcast, presented by Value Capture (and hosted by me). I hope you are… or will be. I realize I pump out a lot of podcasts. Our most recent episode…
Scroll down for video, how to subscribe, video, transcript, and more My guest for Episode #417 of the Lean Blog Interviews Podcast is John W. Kenagy, MD, MPA, ScD, FACS, of his firm Kenagy & Associates based in Washington state.…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! News, blogs, articles, resources, and links about creating value, continuous improvement, innovation, and leadership. Healthcare – Creating Value for…
I recently had the opportunity to interview people from three different organizations that are KaiNexus customers, so I’m going to share those here. You’ll hear discussions about how they’re creating and sustaining a culture of continuous improvement. There’s very little…
Yesterday, I helped moderate the first webinar that was hosted by Value Capture… the recording is available now: Habitual Excellence Starts with Safety — Before, During, and After a Crisis I wrote a blog post that covered a few highlights,…
Scroll down for video, how to subscribe, video, transcript, and more My guest for Episode #415 of the Lean Blog Interviews podcast is Tracy O’Rourke. She is the co-author of The Problem-Solver’s Toolkit: A Surprisingly Simple Guide to Your Lean…
TL;DR: Wrong-side surgery is a system failure, not just human error. Fear, silence, and lack of psychological safety allow mistakes to be hidden–making repeat harm more likely. I don’t post every episode of the My Favorite Mistake podcast here, but…
Scroll down for video, how to subscribe, video, transcript, and more My guest for Episode #413 of the Lean Blog Interviews podcast is Samantha Riley, the Deputy Director of Intensive Support for NHS England and Improvement. Sam is the author…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! News, blogs, articles, resources, and links about creating value, continuous improvement, innovation, and leadership. Healthcare – Creating Value for…
