Ryan McCormack’s Operational Excellence Mixtape: April 29, 2022


Thanks as always to Ryan McCormack for this… there's always so much good reading, listening, and viewing shared here by him!

News, blogs, articles, resources, and links about creating value, continuous improvement, innovation, and leadership.

Healthcare – Creating Value for Patients

The technology that supports medical care in the Canadian healthcare system remains woefully inadequate, so much so, that it's a major factor in why a family doctor became so overwhelmed he quit his practice altogether.  

Predictable headline: Why nurses are raging and quitting after the RaDonda Vaught verdict.

Read the Institute for Healthcare Improvement's response to the RaDonda Vaught verdict and the risk to patient safety when errors are criminalized.  

Operational Excellence

A Performance Culture is a Journey, Not A Destination

The theory of lean transformation

It's about people.  Culture Still Eats Strategy for Breakfast.

Continuous improvement isn't a project or event. Why continuous improvement should be embedded into your teams' day-to-day operations.

Leading & Enabling Excellence

The Purpose of Corporate Purpose

Agile comes to the C-suite as annual or multi-year strategic planning cycles are increasingly unhelpful to respond to changes in the marketplace.  Strategic Thinking: With Eli Lilly CFO Anat Ashkenazi.

Your Company Needs to Get Rid of Its Bad Bosses

It's often convenient for leaders and organizations to advocate that people turn to self-care to reduce stress and burnout, but this doesn't address the real causes such as overwork, lack of autonomy, lack of purpose, and getting passed over for opportunities.  Self Care is Not the Solution for Burnout.

Effective leadership often boils down to getting people to do things they would rather not do.  Persuading Your Team to Embrace Change.

Coaching – Developing Self & Others

5 Conversations That Foster Teamwork in the Workplace

Books, Podcasts, Videos

Books I'm reading:

Susan Cain's book Quiet: The Power of Introverts in a World That Can't Stop Talking completely shattered my understanding of introverts.  I started her newest book Bittersweet: How Sorrow and Longing Make Us Whole

Podcasts I'm listening to:

Leadership in the Midst of Chaos with Jim Mattis.

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Ryan McCormack
Ryan is an operational excellence professional with over 18 years experience practicing continuous improvement in healthcare, insurance, food manufacturing, and aerospace. He is an avid student of the application of Lean principles in work and life to create measurably better value.


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